10 Replies Latest reply on Jul 31, 2017 2:11 AM by kingfish

    AMD r5 M420 showing as AMD Radeon HD 8500

    abigilita

      I am having problems with the configuration of my GPU with my new laptop.

       

      1.  So the laptop has AMD + Radeon R5 M420 , with 2GB, VRAM GPU but after update the driver shows AMD Radeon HD 8500M, from the adapter settings for the GPU of my laptop it uses the Intel HD Graphic.

      2. The RADEON Settings is not showing other options as well.  I only have gaming and System configurations.

       

      Laptop model is ASUS VivoBook X540UP

       

      It doesn't seems like my laptop is recognizing my GPU.

       

      I have a few screenshots - I badly need help. Thank you!

       

      Here are the full specifications for reference:

       

      Processor

      Intel® Core™ i5 7200U 2.50GHz

       

      Operating System

      Windows 10 Home

       

      Memory

      4GB DDR4 2133MHz SDRAM

       

      Display

      15.6" (16:9) LED backlit FHD (1920x1080) 60Hz Glare Panel with 45% NTSC

       

      Graphic

      AMD + Radeon R5 M420 , with 2GB, VRAM

       

      Storage

      Hard Drives:

      1TB 5400RPM SATA HDD

       

      ###################################################################################

      Radeon Settings Version - 2017.0720.1902.32426

      Driver Packaging Version - 17.30.1041-170720a-316467C-CrimsonReLive

      Provider - Advanced Micro Devices, Inc.

      2D Driver Version - 8.1.1.1614

      Direct3D® Version - 9.14.10.01292

      OpenGL® Version - 6.14.10.13491

      OpenCL™ Version - 22.19.662.4

      AMD Mantle Version - 9.1.10.0220

      AMD Mantle API Version - 102400

      AMD Audio Driver Version - Not Available

      Vulkan™ Driver Version - 1.6.0

      Vulkan™ API Version - 1.0.51

      ###################################################################################

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon HD 8500M

      Device ID - 666F

      Vendor ID - 1002

      SubSystem ID - 1460

      SubSystem Vendor ID - 1043

      Revision ID - 00

      Bus Type - PCI Express 2.0

      Current Bus Settings - PCI Express 2.0 x1

      BIOS Version - 015.049.000.013

      BIOS Part Number - BR46822.003

      BIOS Date - 2016/06/20 03:12

      Memory Size - 2048 MB

      Memory Type - DDR3

      Memory Clock - 900 MHz

      Core Clock - 850 MHz

      Total Memory Bandwidth - 14 GByte/s

      Memory Bit Rate - 1.80 Gbps

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001