AnsweredAssumed Answered

AMD r5 M420 showing as AMD Radeon HD 8500

Question asked by abigilita on Jul 30, 2017
Latest reply on Jul 31, 2017 by kingfish

I am having problems with the configuration of my GPU with my new laptop.

 

1.  So the laptop has AMD + Radeon R5 M420 , with 2GB, VRAM GPU but after update the driver shows AMD Radeon HD 8500M, from the adapter settings for the GPU of my laptop it uses the Intel HD Graphic.

2. The RADEON Settings is not showing other options as well.  I only have gaming and System configurations.

 

Laptop model is ASUS VivoBook X540UP

 

It doesn't seems like my laptop is recognizing my GPU.

 

I have a few screenshots - I badly need help. Thank you!

 

Here are the full specifications for reference:

 

Processor

Intel® Core™ i5 7200U 2.50GHz

 

Operating System

Windows 10 Home

 

Memory

4GB DDR4 2133MHz SDRAM

 

Display

15.6" (16:9) LED backlit FHD (1920x1080) 60Hz Glare Panel with 45% NTSC

 

Graphic

AMD + Radeon R5 M420 , with 2GB, VRAM

 

Storage

Hard Drives:

1TB 5400RPM SATA HDD

 

###################################################################################

Radeon Settings Version - 2017.0720.1902.32426

Driver Packaging Version - 17.30.1041-170720a-316467C-CrimsonReLive

Provider - Advanced Micro Devices, Inc.

2D Driver Version - 8.1.1.1614

Direct3D® Version - 9.14.10.01292

OpenGL® Version - 6.14.10.13491

OpenCL™ Version - 22.19.662.4

AMD Mantle Version - 9.1.10.0220

AMD Mantle API Version - 102400

AMD Audio Driver Version - Not Available

Vulkan™ Driver Version - 1.6.0

Vulkan™ API Version - 1.0.51

###################################################################################

Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon HD 8500M

Device ID - 666F

Vendor ID - 1002

SubSystem ID - 1460

SubSystem Vendor ID - 1043

Revision ID - 00

Bus Type - PCI Express 2.0

Current Bus Settings - PCI Express 2.0 x1

BIOS Version - 015.049.000.013

BIOS Part Number - BR46822.003

BIOS Date - 2016/06/20 03:12

Memory Size - 2048 MB

Memory Type - DDR3

Memory Clock - 900 MHz

Core Clock - 850 MHz

Total Memory Bandwidth - 14 GByte/s

Memory Bit Rate - 1.80 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

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