AnsweredAssumed Answered

RX580 System shutdown

Question asked by synaptix on Jul 28, 2017
Latest reply on Oct 13, 2017 by bregs

Hello.

 

I've come here because the internet doesn't seem to have any sort of fix for my issue and unfortunately due to the sporadic nature of this problem I can no longer return my video card.

 

My problem is as follows:
I will launch a game: For this example we'll use overwatch. When the game opens my display goes black and my computer has shut off (Ish). I now have to flip the switch on my power supply wait about 15 seconds and flip it again to get my PC to power back on. This is extremely irritating as it feels like either I've wasted money on a game or worse I've wasted the nearly $400 on this card.
I then get the error “Default Radeon WattMan settings have been restored due to unexpected system failure.”

 

There is no rhyme or reason to these crashes. They leave no "Who crashed" report. The games that cause this issue change seemingly on a whim. One week I can run overwatch just fine, no issues, but now maybe it's diablo 3 or Anno. I'm forced to basically play what my card dictates I can.

 

Specs:

Processor: AMD Ryzen 5 1500x

RAM: 2x8GB Gskill Ripjaws 4 series

Moba: Asus Prime B350-Plus

Graphics: Asus Rog Strix RX580 OC 8GB

Power supply: Thermaltake TR2 600w

 

Bios version is: 0805

Currently sitting at 17.7.2 (Updated. No fix)

I've tried fresh install on drivers as well as rolling back and updating.

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