AnsweredAssumed Answered

Applicaton sro_client.exe has been blocked from accessing graphics hardware

Question asked by yavuz650 on Jul 24, 2017

Whenever I launch more than one client I get this notification from Windows. As I play the game(silkroad online) the computer randomly freezes for a few seconds then black screen shows up. Once the black screen is gone, I receive the access blocked notification from Windows and one of the clients crash -prompting an error message. I checked the Windows event log to see what was going on and and I saw this: "amdkmdap stopped responding and has successfully recovered". Everytime a crash occurs, this message is logged to the event log.


This is the error that pops up.


Things I've tried:


-Removing GPU drivers via DDU and reinstalling the latest ones.

-Modifing TDRDelay

-Underclocking the GPU

-Running as administrator, changing compatibility to Windows 7.

-Disabling Windows Defender.

-Rolling back to the old drivers.



None of the above helped. I also tried running the game with the integrated GPU and it worked just fine, launched multiple clients, no crashes at all.


My specs are:


Windows 10 home


Sapphire Nitro RX 480 8gb

16gb Ram

Antec HCG-620 PSU

MSI-z170m mortar mobo


No overclocks on cpu or gpu. Temperatures are fine. Silkroad Online is the only game that causes this problem. I don't have any problems on other games.


I'm at a loss here. I've been all over the internet but haven't found any solutions.