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FFXIV crashing Radeon R9 200 Series Issue

Question asked by moosebelly on Jul 24, 2017
Latest reply on Dec 9, 2017 by rwrizley

Been having issues on a constant rate (several a day) with only this game (FFXIV) in which it would have a hard freeze (no black or blue screen) that requires a hard reset on my PC.  I have tried different methods to attempt to remedy this issue (reinstall game, disable cross fire, uninstall and reinstall driver software) but none have stopped the constant freezing.  I know that the latest driver software (17.7.1) has resolved this issue to the R9 300 series cards but it does not resolve this issue on the previous gen cards such as the ones I have.  Is there any method to help resolve this issue and/or any progress for a future update to resolve on this series of graphics cards?  PC info is below:

 

Operating System: Windows 10 Pro 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)        

                Processor: AMD FX(tm)-9590 Eight-Core Processor            (8 CPUs), ~4.7GHz

          DirectX Version: DirectX 12

    AMD Radeon R9 200 Series (x2) (Driver Version 17.7.1)

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