4 Replies Latest reply on Jul 24, 2017 9:23 AM by jargon

    Little White Squares in Display Ruining XCOM 2

    bryan_johnson

      I am seeing white squares in the display when I load XCOM2 from Steam. I do not appear to be having a problem any other time. I have an AMD Radeon R9 270 graphics card purchased with a computer in 2013. I have uninstalled the drivers and reinstalled them to the most latest set. I am running Windows 10 64-bit. This is what I am seeing. Any advice you could provide would be appreciated.

       

       

       

      Some basic info:

       

      System Information
      ------------------
            Time of this report: 7/15/2017, 16:16:40
                   Machine name: HANNAHS_PC
                     Machine Id: {1553DE16-F7AA-4CEF-B716-E9664DC549F3}
               Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
                       Language: English (Regional Setting: English)
            System Manufacturer: MSI
                   System Model: MS-7850
                           BIOS: BIOS Date: 08/18/13 12:22:40 Ver: 04.06.05
                      Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (8 CPUs), ~3.5GHz
                         Memory: 16384MB RAM
            Available OS Memory: 16328MB RAM
                      Page File: 4272MB used, 14998MB available
                    Windows Dir: C:\WINDOWS
                DirectX Version: DirectX 12
            DX Setup Parameters: Not found
               User DPI Setting: Using System DPI
             System DPI Setting: 96 DPI (100 percent)
                DWM DPI Scaling: Disabled
                       Miracast: Available, with HDCP
      Microsoft Graphics Hybrid: Not Supported
                 DxDiag Version: 10.00.15063.0000 64bit Unicode

      ------------
      DxDiag Notes
      ------------
            Display Tab 1: No problems found.
              Sound Tab 1: No problems found.
                Input Tab: No problems found.

      --------------------
      DirectX Debug Levels
      --------------------
      Direct3D:    0/4 (retail)
      DirectDraw:  0/4 (retail)
      DirectInput: 0/5 (retail)
      DirectMusic: 0/5 (retail)
      DirectPlay:  0/9 (retail)
      DirectSound: 0/5 (retail)
      DirectShow:  0/6 (retail)

      ---------------
      Display Devices
      ---------------
                Card name: AMD Radeon R9 200 Series
             Manufacturer: Advanced Micro Devices, Inc.
                Chip type: AMD Radeon Graphics Processor (0x6810)
                 DAC type: Internal DAC(400MHz)
              Device Type: Full Device
               Device Key: Enum\PCI\VEN_1002&DEV_6810&SUBSYS_23361787&REV_00
            Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
      Device Problem Code: No Problem
      Driver Problem Code: Unknown
           Display Memory: 10192 MB
         Dedicated Memory: 2029 MB
            Shared Memory: 8163 MB
             Current Mode: 1920 x 1080 (32 bit) (60Hz)
             Monitor Name: Generic PnP Monitor
            Monitor Model: ASUS VS247
               Monitor Id: ACI249A
              Native Mode: 1920 x 1080(p) (60.000Hz)
              Output Type: DVI
              Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313676.inf_amd64_96bbc33bec5c7fae\amdxc64.dll
      Driver File Version: 22.19.0162.0004 (English)
           Driver Version: 22.19.162.4
              DDI Version: 12
           Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
             Driver Model: WDDM 2.2
      Graphics Preemption: DMA
      Compute Preemption: DMA
                 Miracast: Not Supported
      Hybrid Graphics GPU: Not Supported
           Power P-states: Not Supported
        Driver Attributes: Final Retail
         Driver Date/Size: 4/23/2017 8:00:00 PM, 1676224 bytes
              WHQL Logo'd: Yes
          WHQL Date Stamp: Unknown
        Device Identifier: {D7B71EE2-2B50-11CF-3374-9403BCC2DB35}
                Vendor ID: 0x1002
                Device ID: 0x6810
                SubSys ID: 0x23361787
              Revision ID: 0x0000
      Driver Strong Name: oem14.inf:cb0ae41481b42149:ati2mtag_R575DS:22.19.162.4:pci\ven_1002&dev_6810&rev_00
           Rank Of Driver: 00D12000
              Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
              DXVA2 Modes: DXVA2_ModeMPEG2_VLD  DXVA2_ModeMPEG2_IDCT  DXVA2_ModeH264_VLD_NoFGT  DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT  DXVA2_ModeH264_VLD_Stereo_NoFGT  DXVA2_ModeVC1_VLD  DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC  DXVA2_ModeVC1_IDCT  DXVA2_ModeWMV9_IDCT 
         Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                           {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                           {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                           {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                           {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
             D3D9 Overlay: Not Supported
                  DXVA-HD: Not Supported
             DDraw Status: Enabled
               D3D Status: Enabled
               AGP Status: Enabled
                 MPO Caps: Not Supported
              MPO Stretch: Not Supported
          MPO Media Hints: Not Supported
              MPO Formats: Not Supported