2 Replies Latest reply on Aug 4, 2017 10:02 AM by ray_m

    Unable to install AMD graphics trying from 6 months

    leonardwalter
      Install Manager
      Installation Report
      07/23/17 14:42:02

       

      Hardware information
      NameAMD Radeon Graphics
      ManufacturerAdvanced Micro Devices, Inc.
      Device ID0x6901
      Vendor ID0x1002
      Class Code0x038000
      Revision ID0x00
      Subsystem ID0x224a
      Subsystem vendor ID0x103c
      Other hardware
      Existing packages
      Packages for install
      Microsoft Visual C++ 2015 Redistributable (x86)
      Final Status:Success
      Version of Item:12.0.21005.01
      Size:9 Mbytes
      AMD Software
      Final Status:Success
      Version of Item:9.0.000.8
      Size:20 Mbytes
      AMD Display Driver
      Final Status:Fail
      Version of Item:22.19.162.4
      Size:90 Mbytes
      AMD Settings
      Final Status:Success
      Version of Item:2017.0424.2119.36535
      Size:150 Mbytes
      AMD Settings Branding
      Final Status:Success
      Version of Item:1.00.0000
      Size:1 Mbytes
      Microsoft Visual C++ 2015 Redistributable (x64)
      Final Status:Success
      Version of Item:12.0.21005.01
      Size:9 Mbytes

      Other detected devices

      Error messages
      Package Manager The driver package did not preinstall because files that are referenced by the INF file could not be found.

       

       

      My Laptop is : HP probook 450 g2  i followed many tutorials but not fixed even installed ddu