2 Replies Latest reply on Aug 2, 2017 3:28 PM by ray_m

    recently had issues with the cmd prompt window kicking me to desktop while in game.  


      I have a radeon RX 460 OC 4G ddr5 (strix) graphics card.

      I did research and was told i probably needed to update my graphics drivers. (i had 17.4.4 at the time)

      So i checked through the radeon interface for drivers and saw that 17.7.1 was an available (optional update)  wish i had opted out

      tried to install the newest update. 

      was told that my files were corrupt and that i should uninstall and reinstall my graphics drivers.

      tried to do that and now i'm down to graphic driver update 17.1.1

      checked for available updates

      both 17.4.4  and 17.7.1 were available

      I tried for 17.4.4

      I now recieve the message

      the selected driver failed to detect the current configuration.

      (now when i tried to find my graphics driver on amd's wonky website, i tried to find a way to even login to amd since i had registered my card and should have proper links to the proper drivers but noooooo it does'nt recognize me asked it to send password recovery to the only 2 emails i use and never received an email to change the password.. I just made a new  account.


      ummm help please