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Freesync Issue - Radeon R9 M375 with Samsung UE590

Question asked by jayhawk85 on Jul 15, 2017
Latest reply on Jul 21, 2017 by jayhawk85

I've searched for hours for a resolution to my issue and am still coming up short.  Please help!


Issue: While all the hardware appears to be compatible, I still can't get my Freesync to work.  I try using the Freesync wind turbine demo and the "Freesync Compatible Display" line says "No", even though I think I have everything setup properly.  My guess is that my system is defaulting to my discrete graphics card, however I tried going into the Radeon Settings and modifying a few programs (including the Freesync wind turbine demo) to "High Performance" in hopes that it would activate the Radeon card behind the scenes, but still no dice.


Setup: Lenovo Y700 w/ Intel Discrete Graphics and Radeon R9 M375 + Samsung UE590 4K Monitor -- connected with HDMI.  All drivers have been updated as of today.










Let me know if you need any further information to help diagnose my issue.  Thank you in advance!