7 Replies Latest reply on Jul 13, 2017 1:11 PM by rebelyell

    Why does my Radeon video card not recognize a second monitor (that works!) that is connected to it?

    sydcrainbop

      Why does my ATI Radeon HD 4600 series video card not recognize a second monitor (that works!) that is connected to it? The Radeon video card is "0x9490" by Dell (1028). I have a Dell computer (Studio XPS) running Windows 7, an Acer monitor, and a KDS USA monitor. The first port on the card recognizes my Acer and the KDS when I tried both individually. BUT the second video card port doesn't recognize either monitor when it is plugged up. My Dell says that the driver installed is up to date (year 2013). Why isn't the second port plug working?  (And, please, I need simple terminology or instructions. I can replace computer parts, but programming jargon goes over my head.)