18 Replies Latest reply on Jul 14, 2017 7:55 PM by kingfish

    AMD A4-5000 usb 3.0 driver?

    andrew84x

      Not sure if i am asking on the correct forum but i need a driver to activate USB 3.0 on my laptop, i have no problem with USB 2.0 but 3.0 does not pick up my USB drives.

      I have looked on your drivers download page and even tried installing the AMD driver detect tool but had no luck finding a driver for it.

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        • Re: AMD A4-5000 usb 3.0 driver?
          kingfish

          There are no AMD drivers for Windows 8. AMD and Microsoft, as you know, do not support the OS. Why not use the free update to Windows 8.1 and have a fully functional/supported laptop?

          1 of 1 people found this helpful
            • Re: AMD A4-5000 usb 3.0 driver?
              andrew84x

              I have updated my windows using windows updates but still no change.

                • Re: AMD A4-5000 usb 3.0 driver?
                  kingfish

                  What do you mean you have updated windows? Do you mean you installed Win8.1? If you installed Win8.1, then you need to spend some time with Windows Update to bring it current with all updates applied. Then try to install the  correct AMD driver.

                  You need to check with your laptop manufacturer for a bios update.

                  Check the laptop manufacturer's support for a updated chipset driver.

                   

                  To select the correct AMD driver manually, fill in the blank for your OS > Download Drivers

                   

                  Screenshot_2.png

                    • Re: AMD A4-5000 usb 3.0 driver?
                      andrew84x

                      I meant i installed all the updates for windows 8.1.

                       

                      I have now installed these two drivers, still no USB 3.0 getting detected.

                      amd-chipset-drivers-software-17.10rcp22-apr27.exe

                      win8.1-64bit-radeon-software-crimson-relive-16.12.2-jan3.exe

                        • Re: AMD A4-5000 usb 3.0 driver?
                          kingfish

                          .

                          Look in the computer Device Manager...do you see any yellow marks?

                          Open a Command Prompt  as administrator and type (copy/paste)   sfc /scannow  and let it check for and fix system file corruption. When it's finished, if there were corruption it could not fix...then run this > Fix SFC /scannow errors that were not repaired

                            • Re: AMD A4-5000 usb 3.0 driver?
                              andrew84x

                              Done all of that. Here is the log file.

                               

                              WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (64-bit).lnk. File is reported as corrupt by SFC.

                              CORRUPT: ODBC Data Sources (64-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.

                               

                               

                              WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-PowerShell-ISE and file Windows PowerShell ISE (x86).lnk. File is reported as corrupt by SFC.

                              CORRUPT: Windows PowerShell ISE (x86).lnk of component Microsoft-Windows-PowerShell-ISE.

                               

                               

                              WARNING: Failed to get store name from identity name with return code 2 for component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator and file ODBC Data Sources (32-bit).lnk. File is reported as corrupt by SFC.

                              CORRUPT: ODBC Data Sources (32-bit).lnk of component Microsoft-Windows-Microsoft-Data-Access-Components-(MDAC)-ODBC-Administrator.

                               

                               

                              FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.

                               

                               

                              CORRUPT: C:\Windows\winsxs\amd64_eventviewersettings_31bf3856ad364e35_6.3.9600.17415_none_e602d2edd77096fe\Event Viewer.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-a..roblemstepsrecorder_31bf3856ad364e35_6.3.9600.17415_none_cbfc8c131eb735ea\Steps Recorder.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-advancedtaskmanager_31bf3856ad364e35_6.3.9600.17415_none_9ff1d5c6bf3cc442\Task Manager.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..s-admin-compsvclink_31bf3856ad364e35_6.3.9600.16384_none_c350b1d4ae70223b\Component Services.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-c..termanagementsnapin_31bf3856ad364e35_6.3.9600.17415_none_3c211b124a146d31\Computer Management.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-calc_31bf3856ad364e35_6.3.9600.17667_none_9a94f0e5eea023aa\Calculator.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-charmap_31bf3856ad364e35_6.3.9600.17415_none_e364b845781899e4\Character Map.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-cleanmgr_31bf3856ad364e35_6.3.9600.17415_none_5e4f31483149442f\Disk Cleanup.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-defrag-adminui_31bf3856ad364e35_6.3.9600.17415_none_8a2109a564026665\dfrgui.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-f..client-applications_31bf3856ad364e35_6.3.9600.17415_none_6a04a74dfc23d7dd\Windows Fax and Scan.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..diagnostic-schedule_31bf3856ad364e35_6.3.9600.17415_none_84e197234d74f745\Memory Diagnostics Tool.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-m..onwizardapplication_31bf3856ad364e35_6.3.9600.17415_none_ab8611d06812b947\Windows Easy Transfer.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mediaplayer-shortcut_31bf3856ad364e35_6.3.9600.16384_none_9f8fd24f21ac63fa\Windows Media Player.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msconfig-exe_31bf3856ad364e35_6.3.9600.17415_none_cb85396a717d838d\System Configuration.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-msinfo32-exe_31bf3856ad364e35_6.3.9600.18728_none_9cdf8199cd713540\System Information.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-mspaint_31bf3856ad364e35_6.3.9600.17415_none_7f28818bc24f2c16\Paint.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-p..erandprintui-pmcppc_31bf3856ad364e35_6.3.9600.18692_none_fc19a99954b2bff6\Print Management.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Resource Monitor.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-performancetoolsgui_31bf3856ad364e35_6.3.9600.18728_none_8d0cd8ee74b6dc18\Performance Monitor.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-powershell-ise_31bf3856ad364e35_6.3.9600.16384_none_59a41d9cd64e9b09\Windows PowerShell ISE.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-s..ment-policytools-ex_31bf3856ad364e35_6.3.9600.16384_none_4a1db5a9150ca547\Security Configuration Management.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-servicessnapin_31bf3856ad364e35_6.3.9600.16384_none_c02242af19b1eb57\services.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-snippingtool-app_31bf3856ad364e35_6.3.9600.17415_none_8acefd165d6066de\Snipping Tool.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-soundrecorder_31bf3856ad364e35_6.3.9600.17415_none_9014408a06a0ccbb\Sound Recorder.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-speech-userexperience_31bf3856ad364e35_6.3.9600.17415_none_0d14eaf21f8a12b8\Speech Recognition.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-stickynotes-app_31bf3856ad364e35_6.3.9600.17415_none_de51b1e48d0902ec\Sticky Notes.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-sud-link_31bf3856ad364e35_6.3.9600.16384_none_bfec7b69a0c77771\Default Programs.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..etpc-mathinputpanel_31bf3856ad364e35_6.3.9600.17415_none_bbac7dff24a8e46c\Math Input Panel.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-t..minalservicesclient_31bf3856ad364e35_6.3.9600.17415_none_3ee7487bf4d502fa\Remote Desktop Connection.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-wordpad_31bf3856ad364e35_6.3.9600.18731_none_1eabc20440b6db59\Wordpad.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_microsoft-windows-xpsreachviewer_31bf3856ad364e35_6.3.9600.17415_none_06264e6721f4f48a\XPS Viewer.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_networking-mpssvc_31bf3856ad364e35_6.3.9600.17415_none_fb8481c08ce81576\Windows Firewall with Advanced Security.lnk

                              CORRUPT: C:\Windows\winsxs\amd64_taskschedulersettings_31bf3856ad364e35_6.3.9600.16384_none_3ba963d4d853eafa\Task Scheduler.lnk

                               

                               

                               

                               

                              SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.

                                 CBS & SFC total detected corruption count:     37

                                 CBS & SFC total unimportant corruption count:  0

                                 CBS & SFC total fixed corruption count:        1

                                 SURT total detected corruption count:          0

                                 SURT total unimportant corruption count:       0

                                 SURT total fixed corruption count:             0

                              AutoAnalysis:: directive completed successfully.

                               

                               

                               

                               

                               

                               

                               

                               

                              Successfully processed all directives.

                              SFCFix version 3.0.0.0 by niemiro has completed.

                              Currently storing 0 datablocks.

                              Finish time: 2017-07-13 17:35:18.463

                              ----------------------EOF-----------------------