was the original Windows OS- Windows 7 on your laptop? Did you then manually upgrade to Windows 10 afterwards?
This from a moderator at Nvidia about making or upgrading Laptop. This also applies to AMD drivers. (Replace Nvidia driver with AMD driver)
You have a laptop; you should not attempt to "update" the driver or OS unless it is specifically listed on the manufacturer's website under your exact model#. If not, then issues such as yours (or much worse) will arise. (ESPECIALLY with ASUS units!)
This is because the OEM manufacturer is the manufacturer of the graphics device (card); not Nvidia, which only produces the physical "chip" to these manufacturers. Vram, PCB, VRM, trace, and cooling are all designed by the OEM manufacturer; thus is considered as "proprietary" hardware. In which; has it's own thermal and power limits that can be effected with use of 3rd party (vanilla) drivers and can damage or lower the performance of the hardware.
Run DDU to uninstall the "updated" Vanilla driver pack and install the driver via the laptop manufacturer's websiteunder your exact model#. Mobile units are not like their desktop cousins; thus cannot be treated as such. When using mobile platforms you want to ALWAYS use manufacturer approved drivers as they are often modified for use with your proprietary hardware; as well as, fit within your machines power and thermal limits. Do Not allow GFE or Windows to install your drivers for you.
"This is a reference driver that can be installed on supported NVIDIA notebook GPUs. However, please note that your notebook original equipment manufacturer (OEM) provides certified drivers for your specific notebook on their website. NVIDIA recommends that you check with your notebook OEM about recommended software updates for your notebook. OEMs may not provide technical support for issues that arise from the use of this driver."
"IF" your laptop model does not list Windows 10 drivers/Bios available for your exact model# on the "manufacturer's website" then revert back to the OEM OS!! (Also stated within #8 of the Forum Sticky)
-Disable Automatic updates (switch off your wifi) if on Win10
-Run DDU completely removing BOTH the Intel and Nvidia drivers (in safe mode)
-Reboot when asked
-Keeping wifi disabled (again; "IF" on Win10) install the Intel Driver pack (required) as the Intel drivers must be fully functional "prior" to installing the Nvidia graphics drivers.
-Reboot when complete
-Then install the Nvidia driver pack
-Re-enable WiFi / Disable Automatic updates and alerts from GFE (only install drivers located on the manufacturer's website)
Kingfish, your post pop up while I was creating this post.
I thought this post was deleted by the moderator. I try not to post anymore from Nvidia forums about issues that also affects AMD.
2 of 2 people found this helpful
Nope, your post wasn't deleted !
There is no moratorium on posting content that reference a competitor, as long as the post does not denigrate the competitor and is relevant to the issue being discussed.