I have an HP Pavilion G6 which is an OEM and got it when my brother passed. I get requests to update my graphics card HD6502G and when i do that I get an error 182 and it won't update. Microsoft hounded me to do the new win ten creative update so I did and as a result I had no sound on my laptop. No sound for internet, music.Skype a real pain. I had to remove that update and when i did my sound came back..What a pain. I was wondering if you folks have a solution to 182 error that is relatively easy to fix because obviously there is some sort of conflict somewhere. It will not update the 17.4.4 AMD update because I don't have the OEM info. I am not totally inept at computers but really need a simple solution to resolve the issue if you folks could help. You can email me at firstname.lastname@example.org if you have a simple way to fix this.