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my games are having issues playing, multiple pop ups say "unable to find a direct3D Device that supports the XNA framework HiDef profile" clean install of windows and driver software did not fix. help?

Question asked by gongoozler on Jul 7, 2017
Latest reply on Jul 13, 2017 by kingfish

all my games wont run. they either just fail to launch or display various error messages relating to either a directx issue or an issue detecting suitable graphics hardware. let me know if there's any more info i can provide. thanks for any help


Graphics Card Manufacturer - Powered by AMD

Graphics Chipset - AMD Radeon(TM) R7 Graphics

Device ID - 130F

Vendor ID - 1002

SubSystem ID - 130F

SubSystem Vendor ID - 1849

Revision ID - 00

Bus Type - PCI

Current Bus Settings - PCI

BIOS Version -

BIOS Part Number - 113-SPEC-102

BIOS Date - 2014/02/03 12:14

Memory Size - 1024 MB

Memory Type - DDR3

Memory Clock - 667 MHz

Core Clock - 720 MHz

Total Memory Bandwidth - 21 GByte/s

Memory Bit Rate - 1.33 Gbps

2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000