2 Replies Latest reply on Jul 13, 2017 9:56 AM by kingfish

    my games are having issues playing, multiple pop ups say "unable to find a direct3D Device that supports the XNA framework HiDef profile" clean install of windows and driver software did not fix. help?

    gongoozler

      all my games wont run. they either just fail to launch or display various error messages relating to either a directx issue or an issue detecting suitable graphics hardware. let me know if there's any more info i can provide. thanks for any help

       

      Graphics Card Manufacturer - Powered by AMD

      Graphics Chipset - AMD Radeon(TM) R7 Graphics

      Device ID - 130F

      Vendor ID - 1002

      SubSystem ID - 130F

      SubSystem Vendor ID - 1849

      Revision ID - 00

      Bus Type - PCI

      Current Bus Settings - PCI

      BIOS Version - 015.041.000.002

      BIOS Part Number - 113-SPEC-102

      BIOS Date - 2014/02/03 12:14

      Memory Size - 1024 MB

      Memory Type - DDR3

      Memory Clock - 667 MHz

      Core Clock - 720 MHz

      Total Memory Bandwidth - 21 GByte/s

      Memory Bit Rate - 1.33 Gbps

      2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000