AnsweredAssumed Answered

Recently I installed Rx 560, and Trine 2 got black screen.

Question asked by idkfc on Jun 29, 2017
Latest reply on Jul 5, 2017 by ray_m

I was using Radeon HD 6700, and recently bought a new graphic card, Sapphire pule Rx 560 OC 2gb d5.

Other games are working perfectly, except one game, Trine 2.


The screen goes black and returns several times (but the game continues, I hear the music), and, the game crashes saying this.


Unhandled exception


Exception code: 0xc0000005

Address: 0x6767F1CD in d3dx9_38.dll:6767F000

Related modules: d3dx9_38.dll trine2_32bit.exe lua.dll KERNEL32.DLL ntdll.dll


D:\SteamLibrary\steamapps\common\Trine 2\log\trine2_32bit.exe_64fc8625.dmp

Press CTRL+C to copy this message



And I try to re-run the game, a message box says this


Failed to initialize hadware accelerated D3D device.

This is unrecoverable error and will cause the application to exit.


I've tried to run

/w admin mode, windowed mode, minimum graphic options, other resolutions, other resfreshes(60Hz, 59Hz these things), and v-sync on or off.

But didn't work.

And also I tried with the 17.4.4 driver, and 17.6.2 (i dont rememeber but, it's the lastest driver)

Ah. and tried to low down the GPU clock, because my graphic card is factory-overclocked.



Here's my system


Windows 10 Pro

AMD FX 4100 (3.6gHz)

8gb rams

RX 560 OC 2gb d5 (Sapphire pulse)

And the mother board DOESN'T have pci express x3, it's x2.