AnsweredAssumed Answered

R9 380 Random Green Screen Crash

Question asked by mithrawn on Jun 28, 2017
Latest reply on Jan 27, 2019 by badshot911

Describe your system:

  • AMD Graphics Card
    • AMD R9 380x
  • Desktop or Laptop System
    • Desktop, custom
  • Operating System
    • Windows 10 64bit
  • Driver version installed
    • Trying to install Crimson Edition 16.6
  • Display Devices
    • Lenovo, HDMIOne line for each display device connected
  • Motherboard
    • ASUS H110M-A
    • Intel Core i5 6500 3.2GHz
  • Power Supply Unit  Make, Model & Wattage
    • EVGA 600B 600W 80+ Bronze
  • RAM
    • 8GB

Describe Your Issue

My computer will randomly go to a solid green screen while playing games or more infrequently while browsing the internet or word processing. There are some games where this almost never happens (Blizzard games) and some where it happens more frequently. For example, at the moment I am playing Dragon Age II and the game will sometimes go to green screen as soon as I start playing, after 15 minutes, or after an hour or two. It seems completely random. Other games I usually have several hours if not more but eventually it always crashes to green screen and then sound hangs. This has happened on two separate R 390 cards as I RMA'd the first one for green screens as well and vertical white lines on boot up screen. I have the most recent drivers installed. I've tested the RAM. I've run several benchmarks and it never crashes during those. Temps are ok. I've tried most drivers but they all crash. I'm at the end of my rope here. Any help would be appreciated.