15 Replies Latest reply on Jul 25, 2017 12:39 PM by newbieswede

    creators update  and disable crossfire?

    newbieswede

      Hi

       

      I have multiple screens (six) therefor I need to disable crossfire in order to get it to work.

       

      With the latest update from windows it is not possible for me, I think I have the latest radeon software?

       

      Radeon-inställningar version - 2017.0424.2119.36535

      Drivrutinens förpackningsversion - 17.10.1731-170424a2-313676E-WU-Template-1710

      Leverantör - Advanced Micro Devices, Inc.

      2D-drivrutinsversion - 8.1.1.1599

      Direct3D® Version - 9.14.10.01261

      OpenGL® Version - 6.14.10.13474

      OpenCL™ Version - 22.19.162.4

      AMD Mantle-version - 9.1.10.0189

      AMD Mantle API-version - 102400

      AMD-ljuddrivrutinsversion - 10.0.1.1

      Vulkan™ Driver Version - 1.5.0

      Vulkan™ API Version - 1.0.39

       

       

      Is there a newer version where this works?

       

      Regards

        • Re: creators update  and disable crossfire?
          newbieswede

          Hi sorry for missing some info, I think I have it all now, it is a stationary computer

           

          Summary

            Operating System

            Windows 10 Home 64-bit

            CPU

            Intel Core i5 4690K @ 3.50GHz 38 °C

            Haswell 22nm Technology

            RAM

            16,0GB Dual-Channel DDR3 @ 800MHz (9-9-9-24)

            Motherboard

            MSI Z97 PC Mate(MS-7850) (SOCKET 0) 28 °C

            Graphics

            2470W1M (1920x1080@60Hz)

            2470W1M (1920x1080@60Hz)

            2470W1M (1920x1080@60Hz)

            2470W1M (1920x1080@60Hz)

            2470W1M (1920x1080@60Hz)

            2470W1M (1920x1080@60Hz)

            2048MB ATI AMD Radeon R7 200 Series (ASUStek Computer Inc) 43 °C

            1024MB ATI AMD Radeon R7 200 Series (ASUStek Computer Inc) 36 °C

            CrossFire Disabled

            Storage

            232GB Crucial CT250BX100SSD1 (SSD) 25 °C

            Optical Drives

            No optical disk drives detected

            Audio

            AMD High Definition Audio Device

          • Re: creators update  and disable crossfire?
            ray_m

            Have you tried the Crimson Relive 17.6.2 driver version ?

            • Re: creators update  and disable crossfire?
              newbieswede

              Shall i downgrade to an older version? My Windows is forcing me to update now so i cant restart my computer

                • Re: creators update  and disable crossfire?
                  ray_m

                  Please provide the essential INFORMATION REQUIRED WHEN POSTING A QUESTION  with your question.

                  1 of 1 people found this helpful
                    • Re: creators update  and disable crossfire?
                      newbieswede

                      Hi, I'm really sorry but getting panic here. It is my job computer and my daily income relies on it.

                       

                      I think all info is in my messages above, but i dont understand if 17.6.2 is an older version than the one i have? (I think so?)

                       

                      So I just want to confirm that I have understod your answer correct?

                        • Re: creators update  and disable crossfire?
                          ray_m

                          It would be quicker if you just took the time to read the details at the link I provided and respond with the specific information requested.

                          1 of 1 people found this helpful
                            • Re: creators update  and disable crossfire?
                              newbieswede

                              Describe your system:

                              AMD Graphics Card

                              • 2048MB ATI AMD Radeon R7 200 Series (ASUStek Computer Inc) 43 °C

                              •   1024MB ATI AMD Radeon R7 200 Series (ASUStek Computer Inc) 36 °C

                              • Desktop or Laptop System
                                • Desktop
                                  Operating System
                                • Windows 10 64bit home
                              • Driver version installed
                                • Not sure, think this: 17.10.1731-170424a2-313676E-WU-Template-1710

                              Display Devices

                                • AOC Professional i2470Swq
                                  six screens @ 1920*1080
                              • Motherboard + Bios Revision
                              •   MSI Z97 PC Mate(MS-7850) (SOCKET 0) 28 °C

                               

                              • CPU/APU

                              Intel Core i5 4690K @ 3.50GHz 28 °C

                              Haswell 22nm Technology
                              BIOS:

                              rand American Megatrends Inc.

                              Version V4.10

                              Date 2015-08-11

                               

                               

                              • Power Supply Unit  Make, Model & Wattage
                                • sorry, cant find this answer
                              • RAM
                                • 16GB

                              Describe your issue:

                              • when updating to creators update I can not disable crossfire. This is needed in order to get my six screens to work

                               

                              I hope i have it all here

                               

                              I wondered if i understand correct that i should downgrade to an older driver version?

                               

                                • Re: creators update  and disable crossfire?
                                  whiskey-foxtrot

                                  RS.png

                                   

                                  Right click on your desktop, click on Radeon Settings (or open Windows start menu and type "AMD Rad" to bring up Radeon Settings). Go to "System" and you should see the above. If you don't have it, download a copy from the main AMD site.

                                  1 of 1 people found this helpful
                                    • Re: creators update  and disable crossfire?
                                      newbieswede

                                      Hi, thank you for answering, this is how it looks

                                       

                                      Overview:

                                      Radeon programvaruversion - 17.1.1

                                      Radeon programvaruutgåva - Crimson ReLive

                                      Windows-version - Windows 10 (64 bit)

                                      Systemminne - 16 GB

                                      CPU-typ - Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz

                                       

                                      Software:

                                      Radeon-inställningar version - 2017.0424.2119.36535

                                      Drivrutinens förpackningsversion - 17.10.1731-170424a2-313676E-WU-Template-1710

                                      Leverantör - Advanced Micro Devices, Inc.

                                      2D-drivrutinsversion - 8.1.1.1599

                                      Direct3D® Version - 9.14.10.01261

                                      OpenGL® Version - 6.14.10.13474

                                      OpenCL™ Version - 22.19.162.4

                                      AMD Mantle-version - 9.1.10.0189

                                      AMD Mantle API-version - 102400

                                      AMD-ljuddrivrutinsversion - 10.0.1.1

                                      Vulkan™ Driver Version - 1.5.0

                                      Vulkan™ API Version - 1.0.39

                                       

                                      Hardware1

                                      Grafikkortstillverkare - Powered by AMD

                                      Grafikkrets - AMD Radeon R7 200 Series

                                      Enhets-ID - 6658

                                      Leverantörens ID - 1002

                                      Undersystemets ID - 045A

                                      ID för undersystemets leverantör - 1043

                                      ID för revision - 00

                                      Busstyp - PCI Express 3.0

                                      Aktuella bussinställningar - PCI Express 2.0 x4

                                      BIOS-version - 015.039.000.007

                                      BIOS artikelnummer - 113-AD55400-201

                                      BIOS-datum - 2013/10/23 06:58

                                      Minnesstorlek - 1024 MB

                                      Minnestyp - GDDR5

                                      Minnesklocka - 1600 MHz

                                      Huvudklocka - 1075 MHz

                                      Total minnesbandbredd - 102 GByte/s

                                      Minnesbithastighet - 6.40 Gbps

                                      Sökväg för 2D-drivrutin - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000

                                       

                                      Hardware2

                                      Grafikkortstillverkare - Powered by AMD

                                      Grafikkrets - AMD Radeon R7 200 Series

                                      Enhets-ID - 6658

                                      Leverantörens ID - 1002

                                      Undersystemets ID - 04D3

                                      ID för undersystemets leverantör - 1043

                                      ID för revision - 00

                                      Busstyp - PCI Express 3.0

                                      Aktuella bussinställningar - PCI Express 3.0 x16

                                      BIOS-version - 015.046.000.022

                                      BIOS artikelnummer - 113-AD62000-105

                                      BIOS-datum - 2015/01/21 19:39

                                      Minnesstorlek - 2048 MB

                                      Minnestyp - GDDR5

                                      Minnesklocka - 1250 MHz

                                      Huvudklocka - 1075 MHz

                                      Total minnesbandbredd - 80 GByte/s

                                      Minnesbithastighet - 5.00 Gbps

                                      Sökväg för 2D-drivrutin - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001

                                        • Re: creators update  and disable crossfire?
                                          newbieswede

                                          Now I see that I have 17.1? I thought I had 17.10.

                                           

                                          When looking I think there is an 17.7 out, should I use that?

                                            • Re: creators update  and disable crossfire?
                                              ray_m

                                              You have a driver provided by Windows Update.


                                              Go to www.amd.com/drivers and fill out the widget to get the latest driver for your system.

                                              1 of 1 people found this helpful
                                                • Re: creators update  and disable crossfire?
                                                  newbieswede

                                                  thank you, gonna do that tomorrow after work. really hope it works.

                                                   

                                                  thank you for taking your time!!

                                                  • Re: creators update  and disable crossfire?
                                                    newbieswede

                                                    Hi again

                                                     

                                                    Now I've tried, I updated to the latest radeon drivers, then I updated to the creators update. I got one step further in deactivating my crossfire. Last time i clicked the on/off thing but nothing happened. This time it asked me if I really wanted to disable crossfire, I clicked yes. It did some thinking and then came back again (the thing with all settings) and crossfire was not disabled.

                                                     

                                                    I now have rolled back my creators update and think i have the latest drivers.

                                                     

                                                    Radeon-inställningar version - 2017.0424.2119.36535

                                                    Drivrutinens förpackningsversion - 17.10.1731-170424a2-313676E-WU-Template-1710

                                                    Leverantör - Advanced Micro Devices, Inc.

                                                    2D-drivrutinsversion - 8.1.1.1599

                                                    Direct3D® Version - 9.14.10.01261

                                                    OpenGL® Version - 6.14.10.13474

                                                    OpenCL™ Version - 22.19.162.4

                                                    AMD Mantle-version - 9.1.10.0189

                                                    AMD Mantle API-version - 102400

                                                    AMD-ljuddrivrutinsversion - 10.0.1.1

                                                    Vulkan™ Driver Version - 1.5.0

                                                    Vulkan™ API Version - 1.0.39

                                                     

                                                    Radeon programvaruversion - 17.1.1

                                                    Radeon programvaruutgåva - Crimson ReLive

                                                    Windows-version - Windows 10 (64 bit)

                                                    Systemminne - 16 GB

                                                    CPU-typ - Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz