Lenovo y40-80 laptop
i7 5500u @2.4ghz base
r9m275x 4gb vram
16gb ddr3 ram
running windows 10 64bit
I havent played games on my Laptop for a while now. Recently i installed Skyrim and had to install AMD drivers as the game ran a bit choppy. Doing so ive lost brightness control and from past experience enabling the generic PNP monitor causes the amd drivers to disappear so i havent enabled it. Originally I installed the 17.4.4 drivers and while starting skyrim at medium/high settings the fps was around 50-60. When the dragon attacked and i have free movement the fps plummeted to about 10-15 and i stopped and changed the graphics settings. When i went to reboot the game it went crazy (old pics but same thing, Imgur) like it always does when i install amd drivers. I get notifications that TESV.exe has been blocked from accessing graphics hardware so i assume its an antivirus thing so i got into windows defender and even that gets blocked from using graphics hardware. I've used the changeable graphics settings so i know it cant be that. After a while i decided to use DDU and uninstall the drivers after that i used this guide (Laptop graphics update...How to ) to install the 17.6.2 drivers and i did so. After installing the drivers and launching skyim the same thing happens.
I checked event viewer and it tells me that amdkmap stopped responding and has recovered. I used Graphics driver stopped responding and has recovered....TDR fix to change the TdrDelay and ran Memtest, SFC and nothing was detected. Whilst running Driver Verifier skyrim BSOD'd instantly and i checked and nothing was flagged.
Note that also my battery level displays as "0% (plugged in, not charging)" but off charge it runs for a few hours.
I did make a previous post about the same issue but after diagnosing these issues are still presented.
Any assistance would be appreciated.
You seem to have done the usual troubleshooting procedures...the one thing that stands out is the battery situation. Switchable graphics depend on the computer power plan (high performance) and the Power supply setting (must be plugged in). I would check with Lenovo about this.