AnsweredAssumed Answered

Error 1603

Question asked by madgraphics on Jun 23, 2017
Latest reply on Oct 4, 2017 by janis577

Hi. I have a laptop with 2 GPUs. One of which is an Intel HD 5500, and the other one is a Radeon R7 M265. Yesterday I tried updating the drivers for my R7 M265 to boost my gameplay in Black Desert Online. I keep trying but I always get Error 1603. So I tried different solutions that I found online such as checking Windows Update, using AMD Clean Utility, deleting the AMD folder in (:C), et cetera. But after countless tries, I still get the error. Even Windows Update has an error - "There were problems installing some updates, but we'll try again later . . ." Now I can't even access Radeon Settings, and what's worse is that my R7 M265 isn't listed in my Display Adapters in Device Manager. *sigh* I've already sent an email to AMD support last night, but there's still no response. Please help.

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