AnsweredAssumed Answered

Is there an AMD driver that can play both Tekken 7 and Final Fantasy XIV A Realm Reborn without either crashing?

Question asked by manasuru on Jun 23, 2017
Latest reply on Jun 29, 2017 by amdmatt

I'm using an R9380 for Windows 10 and it feels like there isn't a single Driver that supports both games without one of them crashing.

FFXIV gets a DirectX 1100022 Error and Tekken 7 gets a D3D error. It really sucks because I want to be able to play both games and not have to choose a driver that's specifically for one or the other.

Is there anything that can shed light on this?? Is there a driver that supports both games?

Steps to Reproduce:

  1. Install any AMD driver and run TEKKEN 7 If it crashes to desktop while using the character customization tools or progressing through the story, then the driver doesn't support it.
  2. Install any AMD driver and run FFIV. If it crashes to desktop after some time, then you installed a driver that doesn't support it.

Both games running in 1920x1080 at high graphic settings in a borderless window.

Expected Behavior:

Game doesn't crash to desktop.

Actual Behavior:

Game crashes after a certain amount of time (FFXIV related) or game crashes when playing the game (TEKKEN 7)

Additional Observations:

Threads with related issue:

Only solutions found:

For FFXIV, rollback and only use 17.3.3 Driver

For TEKKEN 7, rollback and only use Driver 16.11.5 Community thread with amdmatt posting TEKKEN 7 bug is getting worked on.