AnsweredAssumed Answered

Everything but my 21.19.407.0 display driver installed

Question asked by sprite705 on Jun 22, 2017
Latest reply on Jun 23, 2017 by rebelyell

Please help, I downloaded the amd clean uninstall, let it run, restarted, downloaded the amd auto detect, let it do the express install, it installs 16.12.2 and installs everything but the amd display driver that has "version of item: 21.19.407.0", the newest driver that seems to install proporly is 16.3.2, i am however trying to play a game that requires drivers past 16.10 so i really can't just keep using the 16.3.2.


I have attached the report xml that the attempted install generated, is there any way i could just install the display drivers from the device manager?


system specs

  • AMD Graphics Card
    • dx diag just says "amd a8-7410 apu with amd radeon r5 graphics"
  • Desktop or Laptop System
    • laptop dell inspiron 5555
  • Operating System
    • windows 8
  • Driver version installed
    • auto install installed 16.12.2
  • Display Devices
    • currently it says "microsoft basic display adaptor" ? in dxdiag? its a "generic pnp moniter"
  • Motherboard
    • no idea where to get that info
    • amd a8-7410 apu with amd radeon r5 graphics 4 cpus 2.2 ghz
  • Power Supply Unit  Make, Model & Wattage
    • doesnt say
  • RAM
    • 8192 memory