AnsweredAssumed Answered

windows 10 installation 64% loop

Question asked by kierantanner95 on Jun 21, 2017
Latest reply on Jun 22, 2017 by amdmatt

Hi I system restored my desktop then when installing windows 10 I just kept getting a pop up saying The Computer Restarted unexpectedly or encountered an unexpected error.  Windows installation cannot proceed.  To install Windows, click OK to restart the computer and then restart the installation so I googled it and followed these steps :

On the same error screen press SHIFT+F10 and it will open up a black Window. (a command prompt window)
2)       In  the black windows type the word "regedit"(without the inverted commas and hit enter. That will open the registry editor.
        In the Registry Editor..
                Browse to....
        HKLocal machine/SYSTEM/SETUP/STATUS/ChildCompletion, and after highliting childcompletion,on the right hand side check for setup.exe. if the value is 1 change it to 3.(by double clicking on setup.exe and changing the value shown in the box).

it then started updating, but is just now on a reboot loop on a 64% screen. and I cannot find anything to do with it.. and don't want to keep trying it as it may damage something and don't know what to do

many thanks.