27 Replies Latest reply on Nov 12, 2017 1:46 AM by elnegromerca

    RX 580 16% or 0% GPU utilization/usage on all monitoring Software

    kxuping

      Describe your system:

      • AMD Graphics Card: 2x RX 580 ARMOR 8G OC
      • Desktop or Laptop System: Desktop, built by myself
      • Operating System: Windows 10 Pro 64bit Version 1703 (OS Build 15063.0)
      • Driver version installed: Radeon Crimson Relive 17.6.2 + Ryzen chipset driver amd-chipset-drivers-software-17.10rcp22-apr27.exe
      • Display Devices: Samsung S27B970 27" 2560x1440@60Hz DisplayPort
        • Samsung S27B970 27" 2560x1440@60Hz DisplayPort
        • Samsung S27B970 27" 2560x1440@60Hz DVI-D
      • Motherboard: Gigabyte Aorus GA-AX370-Gaming K7 (rev 1.0) Firmware F4e AGESA 10.0.0.6
      • CPU/APU: Ryzen 1700 (Stock)
      • Power Supply Unit  Make, Model & Wattage: Corsair AX1200i (1200 Watts)
      • RAM: Corsair CMK16GX4M2B3200C16 (2x8GB DDR4 3200) @2133

      Describe your issue:

      GPU-Z 2.1.0, MSI After Burner 4.3.0, HWinfo64 5.52 report GPU usage 16% or 0% on RX 580. There are no other values even if gaming, benchmarking with 100% utilization expected. Crossfire enabled or disabled show same results. The FPS and benchmark gives same or better results compared to my F2004 (old) PC (FX9590 + Quadfire R9 290X) using only two GPUs, so its a reporting issue, its working fine in games and benchmarks.

       

      GPUZ

      2017-06-19 10_07_27-TechPowerUp GPU-Z 2.1.0.png

      HWinfo64

      2017-06-19 10_09_18-HWiNFO64 v5.52-3161 Sensor Status.png

      MSI Afterburner

      2017-06-19 10_11_56-MSI Afterburner.png