5 Replies Latest reply on Jun 30, 2017 9:58 AM by ner'zhuléo42

    BSOD When Playing Dota 2 - A8-3870 APU

    ner'zhuléo42

      Hello I have since I have my new computer 2 different problems but that seems to me related: 1- I have an AMD Radeon settings application in my pc and it shows me that an update is available but I can not install it. 2- When I play some video games like dota 2 my PC displays a bluescreen and restarts In the maintenance center it shows me problem bluescreen: stop unplanned Or video hardware error 

       

      Can someone tell me how to fix this problem?
      You can reply to this message if you want details of my configuration if necessary

       

      Problem bluescreen information:

       

      Signature of problem
      Problem name for the problem: BlueScreen
      System version: 6.1.7601.2.1.0.768.3
      Regional Settings Identifier: 1036

       

      More information about the problem
      BCCode: 50
      BCP1: FFFFF8A0114D8000
      BCP2: 0000000000000001
      BCP3: FFFFF8801133FB42
      BCP4: 0000000000000000
      OS Version: 6_1_7601
      Service Pack 1_0
      Product: 768_1

       

      Video hardware problem:

       

      Description
      A problem encountered with the video hardware caused a malfunction of Windows.

       

      Signature of problem
      Problem Event Name: LiveKernelEvent
      System version: 6.1.7601.2.1.0.768.3
      Regional Settings Identifier: 1036

       

      More information about the problem
      BCCode: 117
      BCP1: FFFFFA800D1C5010
      BCP2: FFFFF8800315D3E8
      BCP3: 0000000000000000
      BCP4: 0000000000000000
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 768_1

       

      Thanks in advance for a quick and effective response

      (it's google translate job so sorry for the vocabulary error)

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

        • Re: Bluescreen
          rebelyell

          we need a complete system specifications to help you. also if you installed any microdoft updates after january i would uninstall them for now, they added tons of telemetry and schedulers in win 7 and 8 just as windows 10. unfortunatley the main telemetry installed cant be deleted, but can be disabled only by installing a language pack which sounds odd but true. post back..!

            • Re: Bluescreen
              ner'zhuléo42

              For information on my computer this is what I know:

              Windows 7 family edition Premium Service pack 1 

              Processor: AMD A8-3870 APU with radeon (tm) HD graphics 3.00 GHz

               

              Installed Memory (RAM): 8 GB

               

              System type: 64-bit operating system

               

              When the updates I did indeed some installed that said to be for windows 8 if I changed operating system. I was forced to install them because otherwise the PC would crash and bluescreen

               

              There is, however, a difference: After installing all the updates of my windows update and updating the application of radeon settings. 
              The problem bluescreen reappeared several times when I was playing
              but when the computer restarted it would not tell me that the problem was bluescreen and tells me that windows will warn me if a solution is available.
              I thought about a possible mechanical problem And I cleaned my computer (it's not a laptop) and after doing it it started again.
              The computer may have a lot of dust in the fans the problem persists

              Do you think that the problem could be due to the fact that something in my computer would be badly connected and if not I advise you

              If the problem reappears I will try to take a picture

              Thank you for a future response

               

               

            • Re: Bluescreen
              rebelyell

              could you please go to start menu and type dxdiag click on it and run as administrater and copy that then click display tab and copy that and post it back. thanks.

                • Re: Bluescreen
                  ner'zhuléo42

                  Once again thank you for your reply. I run the program you sent me and I save all the information on a text document of which here are the data if you need other things do not hesitate to tell me what to do and I will send you the results.

                   

                  Information obtained:

                  ------------------

                  System Information

                  ------------------

                  Time of this report: 6/30/2017, 16:47:36

                         Machine name: UTILISATEUR-PC

                     Operating System: Windows 7 Édition Familiale Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr.170512-0600)

                             Language: French (Regional Setting: French)

                  System Manufacturer: To Be Filled By O.E.M.

                         System Model: To Be Filled By O.E.M.

                                 BIOS: BIOS Date: 07/06/12 11:06:54 Ver: 04.06.04

                            Processor: AMD A8-3870 APU with Radeon(tm) HD Graphics (4 CPUs), ~3.0GHz

                               Memory: 8192MB RAM

                  Available OS Memory: 8170MB RAM

                            Page File: 3879MB used, 12457MB available

                          Windows Dir: C:\Windows

                      DirectX Version: DirectX 11

                  DX Setup Parameters: Not found

                     User DPI Setting: Using System DPI

                  System DPI Setting: 96 DPI (100 percent)

                      DWM DPI Scaling: Disabled

                       DxDiag Version: 6.01.7601.17514 64bit Unicode

                   

                   

                  ------------

                  DxDiag Notes

                  ------------

                        Display Tab 1: The file aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL).  You may be able to get a WHQL logo'd driver from the hardware manufacturer.

                          Sound Tab 1: No problems found.

                            Input Tab: No problems found.

                   

                   

                  --------------------

                  DirectX Debug Levels

                  --------------------

                  Direct3D:    0/4 (retail)

                  DirectDraw:  0/4 (retail)

                  DirectInput: 0/5 (retail)

                  DirectMusic: 0/5 (retail)

                  DirectPlay:  0/9 (retail)

                  DirectSound: 0/5 (retail)

                  DirectShow:  0/6 (retail)

                   

                   

                  ---------------

                  Display Devices

                  ---------------

                            Card name: AMD Radeon HD 7700 Series

                         Manufacturer: Advanced Micro Devices, Inc.

                            Chip type: AMD Radeon Graphics Processor (0x683D)

                             DAC type: Internal DAC(400MHz)

                           Device Key: Enum\PCI\VEN_1002&DEV_683D&SUBSYS_27101462&REV_00

                       Display Memory: 734 MB

                     Dedicated Memory: 1002 MB

                        Shared Memory: 3828 MB

                         Current Mode: 1920 x 1080 (32 bit) (59Hz)

                         Monitor Name: Moniteur Plug-and-Play générique

                        Monitor Model: W2486

                           Monitor Id: GSM5729

                          Native Mode: 1920 x 1080(p) (59.934Hz)

                          Output Type: HDMI

                          Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

                  Driver File Version: 22.19.0171.0257 (English)

                       Driver Version: 22.19.171.257

                          DDI Version: 11

                         Driver Model: WDDM 1.1

                    Driver Attributes: Final Retail

                     Driver Date/Size: 6/12/2017 23:13:18, 1654880 bytes

                          WHQL Logo'd: No

                      WHQL Date Stamp: None

                    Device Identifier: {D7B71EE2-2B7D-11CF-D376-BB07BCC2DB35}

                            Vendor ID: 0x1002

                            Device ID: 0x683D

                            SubSys ID: 0x27101462

                          Revision ID: 0x0000

                  Driver Strong Name: oem17.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575A:22.19.171.257:pci\ven_1002&dev_683d

                       Rank Of Driver: 00E62001

                          Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

                     Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                                       {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                                       {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                                       {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                                       {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive

                                       {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                                       {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=

                         D3D9 Overlay: Not Supported

                              DXVA-HD: Not Supported

                         DDraw Status: Enabled

                           D3D Status: Enabled

                           AGP Status: Enabled

                   

                   

                  -------------

                  Sound Devices

                  -------------

                              Description: Haut-parleurs (2- C-Media USB Headphone Set  )

                  Default Sound Playback: Yes

                  Default Voice Playback: Yes

                              Hardware ID: USB\VID_0D8C&PID_000C&REV_0100&MI_00

                          Manufacturer ID: 65535

                               Product ID: 65535

                                     Type: WDM

                              Driver Name: USBAUDIO.sys

                           Driver Version: 6.01.7601.18208 (English)

                        Driver Attributes: Final Retail

                              WHQL Logo'd: Yes

                            Date and Size: 7/12/2013 12:40:58, 109824 bytes

                              Other Files:

                          Driver Provider: Microsoft

                           HW Accel Level: Basic

                                Cap Flags: 0xF1F

                      Min/Max Sample Rate: 100, 200000

                  Static/Strm HW Mix Bufs: 1, 0

                  Static/Strm HW 3D Bufs: 0, 0

                                HW Memory: 0

                         Voice Management: No

                  EAX(tm) 2.0 Listen/Src: No, No

                     I3DL2(tm) Listen/Src: No, No

                  Sensaura(tm) ZoomFX(tm): No

                   

                   

                  ---------------------

                  Sound Capture Devices

                  ---------------------

                              Description: Microphone (2- C-Media USB Headphone Set  )

                    Default Sound Capture: Yes

                    Default Voice Capture: Yes

                              Driver Name: USBAUDIO.sys

                           Driver Version: 6.01.7601.18208 (English)

                        Driver Attributes: Final Retail

                            Date and Size: 7/12/2013 12:40:58, 109824 bytes

                                Cap Flags: 0x1

                             Format Flags: 0xFFFFF

                   

                   

                              Description: Microphone (Périphérique High Definition Audio)

                    Default Sound Capture: No

                    Default Voice Capture: No

                              Driver Name: HdAudio.sys

                           Driver Version: 6.01.7601.17514 (French)

                        Driver Attributes: Final Retail

                            Date and Size: 11/21/2010 05:23:47, 350208 bytes

                                Cap Flags: 0x1

                             Format Flags: 0xFFFFF

                   

                   

                  -------------------

                  DirectInput Devices

                  -------------------

                        Device Name: Souris

                           Attached: 1

                      Controller ID: n/a

                  Vendor/Product ID: n/a

                          FF Driver: n/a

                   

                   

                        Device Name: Clavier

                           Attached: 1

                      Controller ID: n/a

                  Vendor/Product ID: n/a

                          FF Driver: n/a

                   

                   

                        Device Name: C-Media USB Headphone Set 

                           Attached: 1

                      Controller ID: 0x0

                  Vendor/Product ID: 0x0D8C, 0x000C

                          FF Driver: n/a

                   

                   

                        Device Name: USB Keyboard

                           Attached: 1

                      Controller ID: 0x0

                  Vendor/Product ID: 0x1A2C, 0x0E24

                          FF Driver: n/a

                   

                   

                        Device Name: USB Keyboard

                           Attached: 1

                      Controller ID: 0x0

                  Vendor/Product ID: 0x1A2C, 0x0E24

                          FF Driver: n/a

                   

                   

                  Poll w/ Interrupt: No

                   

                   

                  -----------

                  USB Devices

                  -----------

                  + Concentrateur USB racine

                  | Vendor/Product ID: 0x1022, 0x7807

                  | Matching Device ID: usb\root_hub

                  | Service: usbhub

                  | Driver: usbhub.sys, 8/16/2016 22:40:26, 343552 bytes

                  | Driver: usbd.sys, 8/16/2016 22:40:06, 7808 bytes

                  |

                  +-+ Périphérique d’entrée USB

                  | | Vendor/Product ID: 0x0000, 0x3821

                  | | Location: Port_#0004.Hub_#0001

                  | | Matching Device ID: generic_hid_device

                  | | Service: HidUsb

                  | | Driver: hidusb.sys, 11/21/2010 05:23:47, 30208 bytes

                  | | Driver: hidclass.sys, 7/3/2013 06:05:05, 76800 bytes

                  | | Driver: hidparse.sys, 7/3/2013 06:05:04, 32896 bytes

                  | |

                  | +-+ Souris HID

                  | | | Vendor/Product ID: 0x0000, 0x3821

                  | | | Matching Device ID: hid_device_system_mouse

                  | | | Service: mouhid

                  | | | Driver: mouhid.sys, 7/14/2009 02:00:20, 31232 bytes

                  | | | Driver: mouclass.sys, 7/14/2009 03:48:27, 49216 bytes

                   

                   

                  ----------------

                  Gameport Devices

                  ----------------

                   

                   

                  ------------

                  PS/2 Devices

                  ------------

                  + Périphérique clavier PIH

                  | Vendor/Product ID: 0x1A2C, 0x0E24

                  | Matching Device ID: hid_device_system_keyboard

                  | Service: kbdhid

                  | Driver: kbdhid.sys, 11/21/2010 05:23:47, 33280 bytes

                  | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes

                  |

                  + Pilote clavier de Terminal Server

                  | Matching Device ID: root\rdp_kbd

                  | Upper Filters: kbdclass

                  | Service: TermDD

                  | Driver: i8042prt.sys, 7/14/2009 01:19:57, 105472 bytes

                  | Driver: kbdclass.sys, 7/14/2009 03:48:04, 50768 bytes

                  |

                  + Pilote souris de Terminal Server

                  | Matching Device ID: root\rdp_mou

                  | Upper Filters: mouclass

                  | Service: TermDD

                  | Driver: termdd.sys, 11/21/2010 05:23:47, 63360 bytes

                  | Driver: sermouse.sys, 7/14/2009 02:00:20, 26624 bytes

                  | Driver: mouclass.sys, 7/14/2009 03:48:27, 49216 bytes

                   

                   

                  ------------------------

                  Disk & DVD/CD-ROM Drives

                  ------------------------

                        Drive: C:

                  Free Space: 1751.1 GB

                  Total Space: 1907.6 GB

                  File System: NTFS

                        Model: WDC WD20 EARS-22MVWB0 SATA Disk Device

                   

                   

                        Drive: D:

                  Free Space: 830.5 GB

                  Total Space: 953.9 GB

                  File System: NTFS

                        Model: ST1000DM 003-1CH162 SATA Disk Device

                   

                   

                        Drive: E:

                        Model: ATAPI iHAS124   D SATA CdRom Device

                       Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (French), 11/21/2010 05:23:47, 147456 bytes

                   

                   

                  --------------

                  System Devices

                  --------------

                       Name: AMD USB 3.0 Host Controller

                  Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_78121849&REV_03\3&267A616A&0&81

                     Driver: C:\Windows\system32\DRIVERS\amdxhc.sys, 1.01.0000.0210 (English), 1/14/2016 08:37:36, 229088 bytes

                   

                   

                       Name: Contrôleur hôte PCI vers USB standard étendu

                  Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_78081849&REV_11\3&267A616A&0&9A

                     Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes

                     Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes

                     Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

                   

                   

                       Name: Pont PCI vers PCI standard PCI

                  Device ID: PCI\VEN_1022&DEV_170A&SUBSYS_12341022&REV_00\3&267A616A&0&28

                     Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/21/2010 05:23:47, 184704 bytes

                   

                   

                       Name: Contrôleur audio haute définition

                  Device ID: PCI\VEN_1002&DEV_AAB0&SUBSYS_AAB01462&REV_00\4&36BACB52&0&0110

                     Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/21/2010 05:23:47, 122368 bytes

                   

                   

                       Name: AMD USB 3.0 Host Controller

                  Device ID: PCI\VEN_1022&DEV_7812&SUBSYS_78121849&REV_03\3&267A616A&0&80

                     Driver: C:\Windows\system32\DRIVERS\amdxhc.sys, 1.01.0000.0210 (English), 1/14/2016 08:37:36, 229088 bytes

                   

                   

                       Name: Contrôleur hôte PCI vers USB standard étendu

                  Device ID: PCI\VEN_1022&DEV_7808&SUBSYS_78081849&REV_11\3&267A616A&0&92

                     Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:12, 56320 bytes

                     Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes

                     Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

                   

                   

                       Name: Pont PCI vers PCI standard PCI

                  Device ID: PCI\VEN_1022&DEV_1707&SUBSYS_12341022&REV_00\3&267A616A&0&10

                     Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/21/2010 05:23:47, 184704 bytes

                   

                   

                       Name: AMD Radeon HD 7700 Series

                  Device ID: PCI\VEN_1002&DEV_683D&SUBSYS_27101462&REV_00\4&36BACB52&0&0010

                     Driver: n/a

                   

                   

                       Name: Pont PCI vers PCI standard PCI

                  Device ID: PCI\VEN_1022&DEV_780F&SUBSYS_00000000&REV_40\3&267A616A&0&A4

                     Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (French), 11/21/2010 05:23:47, 184704 bytes

                   

                   

                       Name: Contrôleur hôte USB OpenHCD standard

                  Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_78071849&REV_11\3&267A616A&0&98

                     Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:10, 25600 bytes

                     Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes

                     Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1705&SUBSYS_17051849&REV_00\3&267A616A&0&00

                     Driver: n/a

                   

                   

                       Name: Pont ISA standard PCI

                  Device ID: PCI\VEN_1022&DEV_780E&SUBSYS_780E1849&REV_11\3&267A616A&0&A3

                     Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 03:48:27, 15424 bytes

                   

                   

                       Name: Contrôleur hôte USB OpenHCD standard

                  Device ID: PCI\VEN_1022&DEV_7807&SUBSYS_78071849&REV_11\3&267A616A&0&90

                     Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:10, 25600 bytes

                     Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes

                     Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1704&SUBSYS_00000000&REV_00\3&267A616A&0&C4

                     Driver: n/a

                   

                   

                       Name: Contrôleur audio haute définition

                  Device ID: PCI\VEN_1022&DEV_780D&SUBSYS_88921849&REV_01\3&267A616A&0&A2

                     Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (French), 11/21/2010 05:23:47, 122368 bytes

                   

                   

                       Name: AMD SATA Controller

                  Device ID: PCI\VEN_1022&DEV_7801&SUBSYS_78001849&REV_40\3&267A616A&0&88

                     Driver: C:\Windows\system32\DRIVERS\amd_sata.sys, 1.02.0001.0402 (French), 3/30/2015 03:38:36, 85704 bytes

                     Driver: C:\Windows\system32\DRIVERS\amd_xata.sys, 1.02.0001.0402 (French), 3/30/2015 03:38:36, 43720 bytes

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1703&SUBSYS_00000000&REV_00\3&267A616A&0&C3

                     Driver: n/a

                   

                   

                       Name: AMD PCI IDE Controller

                  Device ID: PCI\VEN_1022&DEV_780C&SUBSYS_780C1849&REV_00\3&267A616A&0&A1

                     Driver: C:\Windows\system32\DRIVERS\amdide64.sys, 5.02.0002.0179 (English), 12/3/2012 21:49:38, 11944 bytes

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1719&SUBSYS_00000000&REV_00\3&267A616A&0&C7

                     Driver: n/a

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1702&SUBSYS_00000000&REV_00\3&267A616A&0&C2

                     Driver: n/a

                   

                   

                       Name: AMD SMBus

                  Device ID: PCI\VEN_1022&DEV_780B&SUBSYS_780B1849&REV_13\3&267A616A&0&A0

                     Driver: n/a

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1718&SUBSYS_00000000&REV_00\3&267A616A&0&C5

                     Driver: n/a

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1701&SUBSYS_00000000&REV_00\3&267A616A&0&C1

                     Driver: n/a

                   

                   

                       Name: Realtek PCIe GBE Family Controller

                  Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_81681849&REV_06\4&D57278E&0&0028

                     Driver: n/a

                   

                   

                       Name: Contrôleur hôte USB OpenHCD standard

                  Device ID: PCI\VEN_1022&DEV_7809&SUBSYS_78091849&REV_11\3&267A616A&0&A5

                     Driver: C:\Windows\system32\drivers\usbohci.sys, 6.01.7601.23529 (English), 8/16/2016 22:40:10, 25600 bytes

                     Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:11, 327168 bytes

                     Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.23529 (French), 8/16/2016 22:40:26, 343552 bytes

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1716&SUBSYS_00000000&REV_00\3&267A616A&0&C6

                     Driver: n/a

                   

                   

                       Name: Pont CPU hôte standard PCI

                  Device ID: PCI\VEN_1022&DEV_1700&SUBSYS_00000000&REV_43\3&267A616A&0&C0

                     Driver: n/a

                   

                   

                  ------------------

                  DirectShow Filters

                  ------------------

                   

                   

                  DirectShow Filters:

                  WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091

                  WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091

                  WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091

                  MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091

                  Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091

                  WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091

                  WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091

                  Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091

                  Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091

                  DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514

                  Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709

                  WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091

                  Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514

                  AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709

                  VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709

                  SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528

                  Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037

                  AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

                  StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528

                  Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

                  MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

                  CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7601.17514

                  MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709

                  SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

                  VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

                  MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528

                  Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514

                  SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528

                  Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

                  Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

                  MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709

                  DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514

                  Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709

                  Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091

                  ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709

                  Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709

                  MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528

                  Line 21 Decoder,0x00600000,1,1,,

                  Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709

                  Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709

                  VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514

                  WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091

                  VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514

                  File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514

                  iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514

                  iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514

                  DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471

                  Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7601.17715

                  Overlay Mixer2,0x00200000,1,1,,

                  RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,

                  Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091

                  WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514

                  MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528

                  DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514

                  SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091

                  Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091

                  MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514

                  Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514

                  StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528

                  Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514

                  Overlay Mixer,0x00200000,0,0,,

                  AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709

                  NetBridge,0x00200000,2,0,netbridge.dll,6.01.7601.17514

                  AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709

                  Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

                  MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

                  Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709

                  File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709

                  Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285

                  StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528

                  AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514

                  Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709

                  File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709

                  File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709

                  Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7601.17514

                  AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,

                  AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,

                  SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,

                  Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514

                  Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471

                  BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669

                  MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

                   

                   

                  WDM Streaming Tee/Splitter Devices:

                  Convertisseur en T/site-à-site,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

                   

                   

                  Video Compressors:

                  WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091

                  WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091

                  MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091

                  DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514

                  MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709

                   

                   

                  Audio Compressors:

                  WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091

                  WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091

                  IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

                  PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

                  Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709

                  GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709

                  CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

                  CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709

                  MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

                   

                   

                  Audio Capture Sources:

                  Microphone (2- C-Media USB Head,0x00200000,0,0,qcap.dll,6.06.7601.17514

                  Microphone (Périphérique High D,0x00200000,0,0,qcap.dll,6.06.7601.17514

                   

                   

                  PBDA CP Filters:

                  PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135

                  PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

                  PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

                   

                   

                  Midi Renderers:

                  Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

                  Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

                   

                   

                  WDM Streaming Capture Devices:

                  ,0x00000000,0,0,,

                  Entrée mixte HD Audio,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

                  C-Media USB Headphone Set  ,0x00200000,2,2,ksproxy.ax,6.01.7601.19091

                  USB2.0 Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.19091

                   

                   

                  WDM Streaming Rendering Devices:

                  AMD HD Audio HDMI out #5,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

                  Sortie HD Audio SPDIF,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

                  C-Media USB Headphone Set  ,0x00200000,2,2,ksproxy.ax,6.01.7601.19091

                   

                   

                  BDA Network Providers:

                  Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                  Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                  Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                  Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514

                  Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

                   

                   

                  Video Capture Sources:

                  USB2.0 Camera,0x00200000,1,2,ksproxy.ax,6.01.7601.19091

                   

                   

                  Multi-Instance Capable VBI Codecs:

                  VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

                   

                   

                  BDA Transport Information Renderers:

                  BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669

                  MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

                   

                   

                  BDA CP/CA Filters:

                  Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135

                  Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135

                  PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135

                  XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

                   

                   

                  WDM Streaming Communication Transforms:

                  Convertisseur en T/site-à-site,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

                   

                   

                  Audio Renderers:

                  Haut-parleurs (2- C-Media USB H,0x00200000,1,0,quartz.dll,6.06.7601.23709

                  Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709

                  Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709

                  DirectSound: Haut-parleurs (2- C-Media USB Headphone Set  ),0x00200000,1,0,quartz.dll,6.06.7601.23709

                   

                   

                  ---------------

                  EVR Power Information

                  ---------------

                  Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)

                    Quality Flags: 2576

                      Enabled:

                      Force throttling

                      Allow half deinterlace

                      Allow scaling

                      Decode Power Usage: 100

                    Balanced Flags: 1424

                      Enabled:

                      Force throttling

                      Allow batching

                      Force half deinterlace

                      Force scaling

                      Decode Power Usage: 50

                    PowerFlags: 1424

                      Enabled:

                      Force throttling

                      Allow batching

                      Force half deinterlace

                      Force scaling

                      Decode Power Usage: 0

                    • Re: Bluescreen
                      ner'zhuléo42

                      I forgot an info in the report of the program the tabs sound and input tells me at the bottom of the page that there is no problem.

                      On the other hand, in the display tab there is a remark at the bottom of the page that seems to be the origin of the problem:

                       

                       

                      The aticfx64.dll, aticfx64.dll, aticfx64.dll, aticfx32.dll, aticfx32, aticfx32, aticfx32, atiumd64.dll, atidxx64.dll file, atidxx64.dll file, atiddxx32.dll file, atidxx32 file Digital signature, which means that it has not received WHQL (Microsoft Windows Hardware Quality Labs) certification. You must be able to obtain a WHQL certified driver from the manufacturer.

                      1 of 1 people found this helpful