AnsweredAssumed Answered

Error: Unable to get installer file to launch the reqested page. Happens when updating to 17.6.1

Question asked by omridvd09 on Jun 10, 2017
Latest reply on Jun 27, 2017 by amdmatt

My Software:

Radeon Software Version - 17.5.2

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon R9 200 Series

Memory Size - 3072 MB

Memory Type - GDDR5

Core Clock - 972 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 8 GB

CPU Type - Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz


When trying to update to 17.6.1 I get this message. I got it in the last update as well and then I manually downloaded it.

But now whenever I try to download the update installer manually the file fails to download.

My internet connection is stable.

Can someone help with this problem please?


Moreover, when playing Tom Clancy's Rainbow Six Siege and Payday 2 my screen turns black randomly.

I have managed to fix it for a while by reinstalling the game but now it happened again.

I am using Borderless but it happened also when using FullScreen.

I cant play those games anymore and it is very frustrating..

If you have any idea what I can do please help me!

Thank you!