AnsweredAssumed Answered

when installing Graphics Driver black screen appear

Question asked by dinesh1992 on Jun 9, 2017
Latest reply on Jun 23, 2017 by dinesh1992

I am using 1 GB AMD Radeon HD 7650M graphics in my sony vaio laptop with os windows 8.1 pro x64 bit. I facing problems like when i am installing AMD driver in my device after it displays with a black screen instead of the Windows log-on screen. Again i tried installing driver During the installation of the driver, the screen went black again. I have tried many other previous and newer versions of various drivers but no luck. I did system restores of my previous build in windows 7 but always get the black screen with a system freeze.


Basically, the system runs fine with the basic Microsoft driver, but the very second I install any AMD driver my screen goes black.

Right now my system specifications are:


model: sony vaio e series sve15115enw, Intel Core i3-2370M Processor 2.40 GHz

Graphics: 1GB AMD Radeon™ HD 7650M.


I have also tried switching to windows 7, windows 8 , windows 8.1 but regardless of the amd display driver version the same issue occurs as soon as the display driver is installed...