4 Replies Latest reply on Jun 9, 2017 6:30 AM by amdmatt

    Solution to Black Screen At Windows Boot Screen - HP Elitebook 8460p - HD7400m

    mikewebster101

      I updated to Windows 10 and had a black screen before log in.

      Same issue with all drivers.

      No online solutions helped.

      I found in BIOS that the ambient light sensor was checked. When I unchecked this, the problem was solved.

      Just passing this on for any others who may be affected.

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.