6 Replies Latest reply on Jun 24, 2017 12:53 PM by kingfish

Is my MSI RX480 broken?

ahzriaz Jun 5, 2017 1:16 AM

Unfortunately I'm having some issues with my MSI RX480 4GB Gaming X.

My card works fine under 60C. The fans are off and everything works.

When I start gaming the fan speed reaches 60% fan speed within minutes, and after a few more minutes reaches 90% or even 100% fan speed.

With this fan speed I'm still getting a GPU temp of 75C (open case) or 81+C (closed case).

When I stop the game the temperature drops. The fan keeps spinning for a while longer ( for example GPU temp 36C fan speed 55%).

So I have

100% load, 100% fan speed and 80C+.

Reviewers have 100% load, +-30%/35% fan speed and around 73C.

When I just got the card I had simular speeds and temperaturs.

What I already tried:

- This is a very new windows 10 installation:

- Tried the most recent drivers with and without Radeon setting.

- Removed drivers with DDU and reinstalled.

- Updates motherboard BIOS.

- Tried with and without afterburner.

- High fan speeds CPU and case fans

- Repositioned my CPU fan

Any ideas or is it most likely the card is broken?

Re: Is my MSI RX480 broken?

amdmatt Jun 13, 2017 9:37 AM (in response to ahzriaz)

Sounds like a faulty card.
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Re: Is my MSI RX480 broken?

kingfish Jun 15, 2017 8:06 AM (in response to ahzriaz)

Here's what you can try:
Delete Afterburner (or any other controller) completely. (Use the 'return all settings to default" first)
Return Wattman to factory default
In Overdrive, set the Temperature to Manual
Lower the Max temperature to 80c........
Raise the Power Limit to +50
Click 'apply' at the top of the page.
Do not touch any other settings...leave them at default 'automatic'
This will engage your clocks at 45c and gradually increase them as required to keep temps at 80c.
Read Power Limit > AMD graphics performance

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- Re: Is my MSI RX480 broken?
  
  ahzriaz Jun 24, 2017 10:32 AM (in response to kingfish)
  
  Hi
  
  Been away for a holiday so apologies for the late reply.
  
  I updated the drivers and followed your steps.
  As you can see I hit 100% fanspeed and 77C.
  Room temp +- 24C.
  
  The second image show a temperature drop at closing the game and slow spin down afterwards.
  
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  - Re: Is my MSI RX480 broken?
    
    kingfish Jun 24, 2017 11:19 AM (in response to ahzriaz)
    
    Your images show that you didn't take my advice.
    What driver version are you using?
    
    asus dual radeon rx480 4GB GDDR5
    Could anyone make the R9 Fury work using Oculus Rift CV1 with any driver newer than 16.11.xx? Please let me know how. Thanks!
    RX 480 BSOD and Driver Crash
    Drivers seems to install correctly, but doesn't work on reboot
    driver stopped responding and has recovered
    GPU clock not lowering on idle
    etc
    etc
    etc
    etc
    etc
    
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    - Re: Is my MSI RX480 broken?
      
      ahzriaz Jun 24, 2017 12:37 PM (in response to kingfish)
      
      Hi Kingfish,
      Thank you for the quick reply.
      
      At the moment using version 17.6.2
      I set the target temp to 45C and made sure that Virtual super resolution and GPU scaling are on.
      However when I apply the settings the (Fan) Speed (RPM) is changed from Automatic to Manual.
      When I change it back to automatic the Target temp is reset to 73C. The settings at the moment.
      
      Fans sill only start spinning at 60C.
      
      Should I read a result somewhere or should these settings resolve the problem?
      
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      - Re: Is my MSI RX480 broken?
        
        kingfish Jun 24, 2017 12:53 PM (in response to ahzriaz)
        
        Do you have the MSI controller installed? A third party controller that conflicts with Wattman?
        In my opinion..the 17.6.2 and the 17.6.1 are both bad. I wonder why you have the 'old' control panel?
        I would use the 17.5.2 drivers. > Videocards - ATI Catalyst Windows 7 | 8 | 10
        As far as when the fans come on...who cares really? If it keeps my graphics card at/below 80c (as I chose) I don't care.
        Try this...set your Power Limit to +50 in Global. Leave everything else at system default....click 'apply'.
        In the game profile...set the 'Max' temperature to 80c.....and leave the "Target" (Minimum) at 45c. Click apply.
        Run the game...have Hardware Monitor running in the background. Check results after you quit the game.
        
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