AnsweredAssumed Answered

Which AMD Driver Do I Need For My System Specs? HD6000/HD4000 Series

Question asked by vladekkk on Jun 2, 2017
Latest reply on Jun 6, 2017 by ray_m

In my laptop HP pavilion dv7 6001er two videos (screen 1). When I play Overwatch it always freezes and I have to reboot my laptop. On OW forum they recommended me to update my discrete drivers, because it's too old(screen 2). I tried to install Radeon Software Crimson Edition 16.2.1 Beta, but there is an error(screen 3). I tried to install Catalyst Software Suite 15.7.1 but it didn't change anything.

I don't know what to do


AMD Graphics Card - AMD M880G with ATI Mobility Radon HD 4250

                              AMD Radeon HD 6650M

Laptop - HP pavilion dv7-6001er

OS - Windows 7 64bit

Driver version installed - AMD Catalyst 15.8

Display - 1600x900 (32bit) (60Hz)

Motherboard - HP 164E

CPU/APU - AMD Phenom(tm) II P960 Quad-Core Processor (4 CPUs), ~1.8 GHz



Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.