AnsweredAssumed Answered

Direct X fatal error game crash since Creators

Question asked by tefthetank on May 29, 2017
Latest reply on Jun 13, 2017 by amdmatt

ever since creators and the new update they just pushed a few days ago i am still constantly getting DX11 fatal errors and the game crashes i have tried everything from a full system wipe to installing many older drivers none have been successful. I have spent days researching forums and online for potential fixes and help would be greatly appreciated. before the update i was able to run the game 24/7 max graphics with 0 issues.

 

 

 

 

 

Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)

                 Language: English (Regional Setting: English)

      System Manufacturer: MSI

             System Model: MS-7641

                     BIOS: Default System BIOS

                Processor: AMD FX(tm)-6300 Six-Core Processor              (6 CPUs), ~3.5GHz

                   Memory: 16384MB RAM

      Available OS Memory: 16384MB RAM

                Page File: 7644MB used, 11171MB available

              Windows Dir: C:\WINDOWS

          DirectX Version: DirectX 12

      DX Setup Parameters: Not found

         User DPI Setting: 144 DPI (150 percent)

       System DPI Setting: 96 DPI (100 percent)

          DWM DPI Scaling: Enabled

                 Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Not Supported

           DxDiag Version: 10.00.15063.0000 64bit Unicode

 

Card name: AMD Radeon R9 200 Series

       Manufacturer: Advanced Micro Devices, Inc.

          Chip type: AMD Radeon Graphics Processor (0x6939)

           DAC type: Internal DAC(400MHz)

        Device Type: Full Device

         Device Key: Enum\PCI\VEN_1002&DEV_6939&SUBSYS_92851682&REV_00

      Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem

Driver Problem Code: Unknown

     Display Memory: 10216 MB

   Dedicated Memory: 2024 MB

      Shared Memory: 8191 MB

       Current Mode: 1920 x 1080 (32 bit) (59Hz)

       Monitor Name: Generic PnP Monitor

      Monitor Model: LCD TV

         Monitor Id: SAN0000

        Native Mode: 1920 x 1080(p) (60.000Hz)

        Output Type: HDMI

        Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0313824.inf_amd64_cff8240637965d03\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313824.inf_amd64_cff8240637965d03\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313824.inf_amd64_cff8240637965d03\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0313824.inf_amd64_cff8240637965d03\amdxc64.dll

Driver File Version: 22.19.0165.0001 (English)

     Driver Version: 22.19.165.1

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