3 Replies Latest reply on Nov 17, 2017 10:56 AM by rasmustherider

    X64_0x117 IMAGE atikmpag.sys Radeon RX 480 Black Screen

    rasmustherider

      So whatever game I play (one time is for 5 min Far Cry 4 and other for 2 hours Call of Duty : Black Ops III) it crashes with my whole pc , it is working but it isn't responding , only thing that PC's doing is making this strange robot noice , only way out is restarting computer by holding power button for 5 sec .

       

      This is the video with the same issue as I have :

       

      MSI RX-480 Gaming X 8G Freezes on every game - YouTube

       

      here are my specifications by speccy :

       

      Operating System

        Windows 7 Ultimate 64-bit SP1

      CPU

        Intel Core i5 6400 @ 2.70GHz

        Skylake 14nm Technology

      RAM

        8,00GB Single-Channel Unknown @ 1064MHz (15-15-15-36)

      Motherboard

        MSI H110M PRO-VD PLUS (MS-7A15) (U3E1)

      Graphics

        k222HQL (1920x1080@60Hz)

        8192MBATI Radeon RX 480 Graphics (ASUStek Computer Inc)

      Storage

        931GB TOSHIBA HDWD110 ATA Device (SATA)

      Optical Drives

        ASUS DRW-24D5MT ATA Device

      Audio

        AMD High Definition Audio Device

       

      heres minidump :

       

      VIDEO_TDR_TIMEOUT_DETECTED (117)

      The display driver failed to respond in timely fashion.

      (This code can never be used for real bugcheck).

      Arguments:

      Arg1: fffffa8007db44e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).

      Arg2: fffff88004ea7640, The pointer into responsible device driver module (e.g owner tag).

      Arg3: 0000000000000000, The secondary driver specific bucketing key.

      Arg4: 0000000000000000, Optional internal context dependent data.

       

      Debugging Details:

      ------------------

       

      TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

       

      FAULTING_IP:

      atikmpag+f640

      fffff880`04ea7640 ?? ???

       

      DEFAULT_BUCKET_ID: GRAPHICS_DRIVER_TDR_TIMEOUT

       

      TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b

       

       

      CUSTOMER_CRASH_COUNT: 1

       

      BUGCHECK_STR: 0x117

       

      PROCESS_NAME: System

       

      CURRENT_IRQL: 0

       

      STACK_TEXT:

      fffff880`04bdd350 fffff880`032ec8eb : fffffa80`07db44e0 fffff8a0`0e839dd8 00000000`00000000 fffff880`032ec632 : watchdog!WdDbgReportRecreate+0xa3

      fffff880`04bdd870 fffff880`032ed369 : fffff8a0`0e990ffc fffff8a0`11327740 fffff8a0`0e839dd8 00000000`00157224 : dxgkrnl!TdrUpdateDbgReport+0xcb

      fffff880`04bdd8c0 fffff880`032edfd6 : fffffa80`07db44e0 fffffa80`07db44e0 fffffa80`0c6f9d50 fffffa80`0ac10410 : dxgkrnl!TdrCollectDbgInfoStage1+0x92d

      fffff880`04bdd960 fffff880`03395fcb : fffffa80`07db44e0 00000000`00000000 fffffa80`0c6f9d50 fffffa80`0ac10410 : dxgkrnl!TdrIsRecoveryRequired+0x17a

      fffff880`04bdd990 fffff880`033c3f2a : fffffa80`ffffffff 00000000`00017749 fffff880`04bddaf0 00000000`00000002 : dxgmms1!VidSchiReportHwHang+0x40b

      fffff880`04bdda70 fffff880`033912ca : fffffa80`0ac10410 ffffffff`feced300 fffffa80`0c6f9d50 00000000`00000000 : dxgmms1!VidSchWaitForCompletionEvent+0x196

      fffff880`04bddab0 fffff880`033be04a : 00000000`00000000 fffffa80`0c6f9d50 00000000`00000080 fffffa80`0ac10410 : dxgmms1!VidSchiScheduleCommandToRun+0x1b2

      fffff880`04bddbc0 fffff800`03111e66 : 00000000`01fe3af2 fffffa80`09d42b50 fffffa80`07580870 fffffa80`09d42b50 : dxgmms1!VidSchiWorkerThread+0xba

      fffff880`04bddc00 fffff800`02e686e6 : fffff880`03572180 fffffa80`09d42b50 fffff880`0357cfc0 fffff880`00000001 : nt!PspSystemThreadStartup+0x5a

      fffff880`04bddc40 00000000`00000000 : fffff880`04bde000 fffff880`04bd8000 fffff880`0675ea50 00000000`00000000 : nt!KxStartSystemThread+0x16

       

       

      STACK_COMMAND: .bugcheck ; kb

       

      FOLLOWUP_IP:

      atikmpag+f640

      fffff880`04ea7640 ?? ???

       

      SYMBOL_NAME: atikmpag+f640

       

      FOLLOWUP_NAME: MachineOwner

       

      MODULE_NAME: atikmpag

       

      IMAGE_NAME: atikmpag.sys

       

      DEBUG_FLR_IMAGE_TIMESTAMP: 591ca38d

       

      FAILURE_BUCKET_ID: X64_0x117_IMAGE_atikmpag.sys

       

      BUCKET_ID: X64_0x117_IMAGE_atikmpag.sys

       

      Followup: MachineOwner