Radeon Relive Only Records Mouse and

Discussion created by rost on May 26, 2017
Latest reply on May 29, 2017 by goodplay



So the past 2 days I've had an issue I haven't had with my Radeon Relive. I checked one of my recent recordings and the whole 5-minute video was 5 frames long, however, the sound worked. So I updated my graphics drivers to the newest version I have access too(17.4.4). When I tried recording this time, it worked, however after I restarted my computer, it only records black with the cursor on it.

Example Video: 2017 05 26 13 35 - YouTube


System Build:

  • Graphics Chipset
    • Radeon (TM) RX 480 Graphics
  • Radeon Software Version
    • 17.4.4
  • Operating System
    • Windows 10 (64 bit)

  • CPU
    • Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz
  • System Memory

    • 16 GB

  • PSU
    • Rosewill - 550W 80+ Platinum Certified Fully-Modular ATX Power Supply
  • Motherboard
    • ASRock - H97M PRO4 Micro ATX LGA1150 Motherboard
  • Monitors
    • 1440p 2560x1440 Acer 60hz Connected with Displayport
    • 1080p 1600x900 Dell 60hz Connected with adapter to Hdmi(Never been an issue)


Things I've Tried:

  • Tried all the predefined Radeon Relive profiles
  • Completely reset all the settings(Only turned on record desktop as I'm recording a windowed application)
  • Turned Off Virtual Super Resolution and Gpu scaling for both monitors
  • Edited some Windows Personalization Settings
  • Restarted Computer
  • Tried recording multiple pc windowed programs
  • Updated to newest recommended graphics drivers



  • Other recording software(Such as obs and Action! do work)
  • PC was fully reset(all drives wiped and a fresh install of windows) about a month ago.
  • Only had this issue for about 2 days.


I'm open for any help and suggestions I can get. Thanks!

- Zach