1 Reply Latest reply on May 24, 2017 6:30 PM by kingfish

    Error updating driver by Windows Update


      After resetting my HP Pavilion g6 notebook and reinstalling Windows 10, through Windows settings, Windows Update starts downloading updates, when I try to install my display drivers, the screen starts blinking, turns black and the notebook restarts. I managed to install the drivers I had before but after installing them, restart the notebook, a blue screen appears with the message: video_tdr_failure. The only way that "works" the screen is using the basic Microsoft driver, which is not useful for playing video games. I need help please. Sorry if you do not understand a sentence, this text is translated with the help of Google Translate.