AnsweredAssumed Answered

Error updating driver by Windows Update

Question asked by victorhugo20143 on May 24, 2017
Latest reply on May 24, 2017 by kingfish

After resetting my HP Pavilion g6 notebook and reinstalling Windows 10, through Windows settings, Windows Update starts downloading updates, when I try to install my display drivers, the screen starts blinking, turns black and the notebook restarts. I managed to install the drivers I had before but after installing them, restart the notebook, a blue screen appears with the message: video_tdr_failure. The only way that "works" the screen is using the basic Microsoft driver, which is not useful for playing video games. I need help please. Sorry if you do not understand a sentence, this text is translated with the help of Google Translate.