AnsweredAssumed Answered

RX 480 Display Driver Crash / Black Screen Crimson 17.5.2

Question asked by xatik on May 23, 2017

My system:

RX 480

Desktop, windows 10 64 bit, Radeon software ver: 17.5.2

Displays: #1Asus 2560x1440 @60 Hz, #2 Samsung 1680x1050 @60 Hz

Motherboard: Asus P8H77-V LE (bios 3/17/2014)

CPU: Core i5 3550 @3.3 GHz IvyBridge

PSU: Corsair RM650x 650 W Gold

Ram 4x4 GB (16 Gb total)

 

Issue:

While I watch a movie or play a game my PC may hang for 2-5 second, both screens go black. Video drivers get restored and everything is back to normal.

If I played a game, - I have to restart it.

 

1 yeah ago I had a different video card (HD 7950 gigabyte). I - when I was getting this problem my PC hanged up, then restarted (at least now it does not restart, just restores).

I have a video of what was going on PC freezez and restarts during the game. - YouTube. Now it is pretty much same, but video drivers/windows restore, does not restart.

 

Couple days ago I have reinstalled windows from scratch. It did not help. Also, during last year (all this time I had this problem), I have changed my PSU, - did not help. Also half year ago my HDD died, - I had 1 SSD left and added 1 more SSD - it did not solve an issue.

 

Hope you will help me as I am really tired of this problem

 

 

Some screenshots:

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Events example:

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Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.

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