2 Replies Latest reply on Jun 6, 2017 5:13 AM by xatik

    RX 480 Display Driver Crash / Black Screen Crimson 17.5.2

    xatik

      My system:

      RX 480

      Desktop, windows 10 64 bit, Radeon software ver: 17.5.2

      Displays: #1Asus 2560x1440 @60 Hz, #2 Samsung 1680x1050 @60 Hz

      Motherboard: Asus P8H77-V LE (bios 3/17/2014)

      CPU: Core i5 3550 @3.3 GHz IvyBridge

      PSU: Corsair RM650x 650 W Gold

      Ram 4x4 GB (16 Gb total)

       

      Issue:

      While I watch a movie or play a game my PC may hang for 2-5 second, both screens go black. Video drivers get restored and everything is back to normal.

      If I played a game, - I have to restart it.

       

      1 yeah ago I had a different video card (HD 7950 gigabyte). I - when I was getting this problem my PC hanged up, then restarted (at least now it does not restart, just restores).

      I have a video of what was going on PC freezez and restarts during the game. - YouTube. Now it is pretty much same, but video drivers/windows restore, does not restart.

       

      Couple days ago I have reinstalled windows from scratch. It did not help. Also, during last year (all this time I had this problem), I have changed my PSU, - did not help. Also half year ago my HDD died, - I had 1 SSD left and added 1 more SSD - it did not solve an issue.

       

      Hope you will help me as I am really tired of this problem

       

       

      Some screenshots:

      jzYiPOI.png

       

      Ffet1VA.png

       

      9AxEos9.png

       

      Events example:

      Y9dOFmW.png

       

      Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.