AnsweredAssumed Answered

Games Crashing - Resolution Option Greyed Out - RX 580

Question asked by djohnson on May 22, 2017
Latest reply on Jun 8, 2017 by djohnson

I'm have a really weird issue with Windows 10 and my new Rx 580 card.  This is all installed on a fresh install of Windows 10 Professional. I have all drivers updated on my mother board as well as running the latest amd driver for the rx 580.  I can run games for a day or two, but eventually, I start getting issues with games.  When I try to open up World of Warcraft, it will crash, as well as Overwatch.  It also has issues with Battlefield Bad Company 2 with the display not fully opening up.  But, Witcher 3 will run (go figure).  When I right click desktop and go to Display Settings, Resolution will be grayed out (can't change it) also display adapter properties will not open up.  To fix this occurrence, I have to reinstall intel chipset drivers (the latest ones off intel's website) and everything is working again.  When this issue is happening, I can go to device manager and it lists the driver as being installed.  I have tried disabling and re enabling the 580, but it doesn't do anything.  Also, Device manager says there are no conflicts.  Also, Radeon software sometimes hangs up.  It also seems that it doesn't throw an error in Event Viewer.  This is quite annoying...  I'll list my specs below.


Gigabyte z77x-d3h with latest bios


Corsair Vengence 2x4 gig sticks

xfx rx 580 8 gig


Message was edited by: Matt B We have updated the title of this discussion with relevant details to better describe your issue.