AnsweredAssumed Answered

Software catalist unresponsive "Downloading the installer update ..."

Question asked by ignacioare on May 21, 2017
Latest reply on May 25, 2017 by ray_m

Hello, a few days ago when trying to open the Radeon Relive configuration utility opens but asking me to choose between quick and custom installation, no matter which one to choose always the following message appears: "Downloading the installer update"

 

And so it hangs, I've left it like that even for more than 6 hours and nothing. It does not let me choose any other option or access the configuration. My computer is a Lenovo Ideapad 305 Laptop with an AMD A8 with integrated Radeon R5 Graphics The software version is: Radeon-Crimson-ReLive-17.5.2 My operating system is Windows 10 64-bit Attach the image of what appears on the screen.

radeon.png

Thanks for the help

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