AnsweredAssumed Answered

Games Unable To Detect R9 270X

Question asked by kbolt876 on May 22, 2017
Latest reply on May 25, 2017 by ray_m

I have moved from software 17.4.1 to 17.5.1 to 17.4.4 to 16.12.2, but I am still facing issues when running my games. It seems like the games cannot detect my GPU even though the software is installed.


I will attach a dxdiag report along with screenshots when attempting to play Overwatch or Fallout 4. I can temporarily resolve the issue by using AMD's driver removal tool and reinstalling the GPU drivers. The games will run without problem but then I turn off my PC and come back a couple hours later and the problem is back.


Radeon Software Version - 17.1.1

Radeon Software Edition - Crimson ReLive

Graphics Chipset - AMD Radeon R9 200 Series

Memory Size - 2048 MB

Memory Type - GDDR5

Core Clock - 1100 MHz

Windows Version - Windows 10 (64 bit)

System Memory - 16 GB

CPU Type - Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz