AnsweredAssumed Answered

Hard Drive / SSD Causing System Freeze Device ID 129

Question asked by uhmmmmm on May 17, 2017
Latest reply on Jun 10, 2017 by uhmmmmm

[UPDATE 06/10/2017] I updated new bios but my problem still happens.

Hi everybody, I am a new AMD user. My system is good but sometimes it freezes around 1 min. This problem happened unpredictably. I checked event viewer and it showed as the following picture:


Warning: storahci. Event ID 129: "Reset to device, \Device\RaidPort0, was issued."

Warning: Disk. Event ID 153: "The IO operation at logical block address 0x6dfc60 for Disk 0 (PDO name: \Device\00000030) was retried."


My specs:

CPU: AMD Ryzen R5 1600

Main: Asrock B350 Gaming K4

Ram: V-Color 8GB 2400MHz x 2 (Model: TD8G16C17-UH)

VGA: MSI Rx 480 Gaming X 4GB

SSD: Transcend SS370S 128GB (boot device). Port Sata_0

HDD: WD Blue 1TB 5400rpm. Port Sata_1

Optical Drive: Asus DRW - 2014L1T. Port Sata_2

PSU: Seasonic M12II - 620 Evo 620W 80 Plus Bronze

Win 10: 1703

AMD Chipset Driver: 17.10

VGA Driver: 17.4.4

Main Bios:


The method that i used to install windows 10 is:

1. Install Win 10 from USB (download from MS web)

2. Install AMD Chipset Driver from AMD

3. Update Win 10 to latest version.

I already updated SSD firmware before i installing win 10


Please help me solve this problem.

I attached DxDiag info.

Thank you for reading

Have a good day