1 Reply Latest reply on May 23, 2017 2:20 PM by sean.i

    Is mail system about e-ticket working?


      Recently I opened a e-ticket from Email Form . It was received and a support guy
      asked me a question. However, after I replied to that question by e-mail,
      AMD's mail server claimed the following things.


      1st one:

      > This message hasn't been delivered yet. Delivery will continue to be attempted.

      > The server will keep trying to deliver this message for the next 1 days, 19 hours and 57 minutes. You'll be notified if the message can't be delivered by that time.

      2nd one:

      > The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again. If the problem continues, contact your helpdesk.

      Is mail system about e-ticket working now? If not, please let me know how
      should I contact with tech support. I worry about closing my ticket by accident
      because of close-if-no-reply-for-10-days rule as the first mail from tech support said.

      My ticket number is 8200749112