8 Replies Latest reply on May 29, 2017 2:18 AM by sashpta

    Gigabyte AORUS Radeon RX 580 XTR 8G low fps and game crashes



      since yesterday I have an 'Gigabyte AORUS Radeon RX 580 XTR 8G' (before i had a Gigabyte GTX 770) graphics card.

      But with the new graphics card came new problems. At the moment I am running into three different issues.


          1. The refresh rate of my 144hz monitor cannot be set higher than 120hz. If it try to set it higher it complains that the settings made are not compatible with the display.


          2. Games just crash after 5 - 10 minutes. So i tried playing Dishonored 2 and NieR: Automata yesterday but with both games I run into the same issue, shortly after starting to play the game just crashes. Either the window of the game just goes black and won't 'recover' (while the sound is still working just fine) or the game just closes.


          3. This last issue just occurs on 'League of Legneds' (but I gotta say, that I did not test any games yet besides League of Legends, Dishonored 2 and NieR: Automata). Here the issue are low fps. So the gpu clock rate can go up to 1439 MHz (in OC mode) or 1425 MHz (in gaming mode). But while playing League of Legends it won't go higher than 400 with 300 being idle... This causes lower fps than I had with my old graphics card. (Now I have barely 100fps with 'medium high' settings, while with the old one i had 130 - 144 (capped at 144) fps at the same settings.)




      So I already tried out different drivers, at first the ones on the CD, later the ones I could find on the Gigabyte Website. Unfortunately this does not fix the issues. According to the Software that comes within the drivers everything is up to date (and I even tried 'driver booster' to find old drivers but that did not help either).


      Now I'll add some Informations about the system, as well as some screenshots.


      OS: (Creators Update is not installed since it was not compatible with my Hardware thus the Microsoft support told me to wait with installing it.)


          Edition: Windows 10 Home


          Version: 1607


          OS Build 14393.1198






          CPU: Intel Xeon E3 1231 v3


          Mainboard: ASUSTeK COMPUTER INC. H81-Gamer


          Memory: DDR3 16 GB


          Graphics: Gigabyte AORUS Radeon RX 580 XTR 8G


          Monitor: IIyama ProLite GB2488HSU (for gaming @144hz) and BenQ BL2405


          PowerSupply: bequiet Power Zone | 650 W




      AMD Radeon Settings Tool:




            Radeon Software Version - 17.4.4


            Radeon Software Edition - Crimson ReLive


            Windows Version - Windows 10 (64 bit)


            System Memory - 16 GB


            CPU Type - Intel(R) Xeon(R) CPU E3-1231 v3 @ 3.40GHz



            Radeon Settings Version - 2017.0424.2119.36535


            Driver Packaging Version - 17.10.1731-170424a2-313745C-CrimsonReLive


            Provider - Advanced Micro Devices, Inc.


            2D Driver Version -


            Direct3D® Version -


            OpenGL® Version -


            OpenCL™ Version -


            AMD Mantle Version -


            AMD Mantle API Version - 102400


            AMD Audio Driver Version -


            Vulkan™ Driver Version - 1.5.0


            Vulkan™ API Version - 1.0.39



            Graphics Card Manufacturer - Powered by AMD


            Graphics Chipset - Radeon RX 580 Series


            Device ID - 67DF


            Vendor ID - 1002


            SubSystem ID - 22FA


            SubSystem Vendor ID - 1458


            Revision ID - E7


            Bus Type - PCI Express 3.0


            Current Bus Settings - PCI Express 2.0 x16


            BIOS Version -


            BIOS Part Number - xxx-xxx-xxx


            BIOS Date - 2017/03/29 22:30


            Memory Size - 8192 MB


            Memory Type - GDDR5


            Memory Clock - 2000 MHz


            Core Clock - 1425 MHz


            Total Memory Bandwidth - 256 GByte/s


            Memory Bit Rate - 8.00 Gbps


            2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/ControlSet001/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0001






          AORUS Software Gaming Mode:


          AMD Radeon Display Settings:


          AMD Radeon Settings Iiyama Display specs:




      I hope I provided enough information, if you need any more just tell me.


      Thx in advance.




      I now installed GTA 5 and I was able to play it on highest settings without any issues.

      So I guess the graphics card itself has no issues.


      UPDATE 2:

      I now found this, AMD says there will come a fix with the next driver update for NieR Automata


      unfortunately still nothing about Dishonored 2 or the low fps in League of Legends


      UPDATE 3:

      I was able to fix Dishonored by deleting the profile.


      UPDATE 4:

      I now reinstalled League of Legends but I am not sure whether it is a bit better or not. W/e it is still not how it should be. However the CPU Usage is still spiking like hell (https://gyazo.com/d215025b7fc509e5c77e2ea100711cad) which i guess causes the problem