AnsweredAssumed Answered

No Direct3D DDI and Direct 3D after update to Windows Creators update

Question asked by strike91 on May 11, 2017
Latest reply on Jun 7, 2017 by navarre_

Before anything else, here is my spec:


ProcessorIntel Core i7-4702MQ
Display AdaptersIntel HD Graphics 4600

AMD Radeon HD8750M

OSWindows 10 Pro 10.0.15063 build 1703
Laptop ModelLenovo G410
Storage Memory1TB HDD


After I updated to the Windows 10 Creators update and updated the graphics drivers with the ReLive 17.4.4 drivers, running dxdiag will show you this:



Direct3D has been disabled and Direct3D DDI and feature levels are unknown.


Weirdly though I am able to play Starcraft 2, but performance is darn slow, only averaging 20-30FPS and that not without the weird shaky 3D objects and stuttering.


I also have tried other driver versions, the manufacturer's given driver, the newer non-WHQL 17.5.1 ReLive Drivers and the previous WHQL driver ReLive 17.2.1, but they all have the same issue, Direct 3D disabled and DDI and features unknown. I also tried DISM restoration, sfc integrity scan and updating the DirectX libraries, but still to no avail.


What has happened to my system? Anyone who can recommend on what could I do next to resolve this issue? Thanks.