1 of 1 people found this helpful
Upgrade your video card to a model supported by Windows 10 CU, or upgrade your OS to Windows 7.
Unfortunately, the HD5000 series products are too old to receive driver updates and have therefore been moved to Legacy status.
2 of 2 people found this helpful
Follow the steps:
1. Update the legacy driver (v15.200.1062) to driver (v15.201.1151)
2. Remove any connected USB external video card
3. Upgrade to Windows 10 Creators Update
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