3 Replies Latest reply on Dec 17, 2017 11:10 AM by john007

    Sapphire RX 480 4gb Drivers keep crashing - causing games to freeze, crash and even BSOD.


      Describe your issue:

      New PC, having stupidly frequent apparent driver crashes on games, and sometimes on desktop. Each game gives a different error message. Prey gives dxgi_error_device_hung as does ARMA 3. Interestingly, Life Is Strange runs into the same problem but dosent crash - just returns. Sound continues in background while these crashes/freezes happen. Already tried reinstalling drivers using DDU and updating them, as well as updating BIOS and chipsets.etc. Also tried Underclocking and adding Tdrdelay in Regedit, and did a clean install of windows. In contact with Sapphire and AMD Support about it but they're taking a while to reply and wanted to see ifi anybody could help me out here. What do we reckon? Is there a fix or is there a fault with the card. Any help would be severley appreciated, at a loss here.


      Temps about 45 idle, 65 under load. 1050mv for voltage

      Describe your system:

      • AMD Graphics Card
        • RX 480 Sapphire Nitro 4gb
      • Operating System
        • Windows 10 64bit
      • Driver version installed
      • Radeon Software Crimson Edition 17.2.1
      • Motherboard

                 ASUS B350 TOMAHAWK

      • CPU/APU
        • Ryzen 1500X
      • Power Supply Unit  Make, Model & Wattage
        • E.g. Corsair 500w
      • RAM
        • 8GB