AnsweredAssumed Answered

ASUS Strix RX 480 Crashes in every game after menu.

Question asked by alepirchi on May 6, 2017
Latest reply on May 31, 2017 by andreluisos

Hello, my setup is the following:

►AMD Ryzen 7 1700 w/Wraith Spire Cooler
►ASUS ROG Crosshair VI Hero Motherboard
►2x8gb Corsair Vengance 2400Mhz (On A1 and A2 Slots, no dual channel)
►ASUS ROG Strix RX480 8gb
►Topower Powerbird 1200W 80Plus PSU

►Radeon Crimson ReLive 17.4.4

I already underclocked the memory and dissabled the default off cooling from ASUS.

 

Whenever I try to open a game I can get into the menus but as soon as the game finishes to load it just crashes, and sometimes show the error GPU not responding or DX11 crash.
It happens in every game I tried so far:

RE7 (WORKS WITHOUT WATTMAN ENABLED)

Need For Speed (WORKS WITHOUT WATTMAN ENABLED)

We Happy Few (WORKS WITHOUT WATTMAN ENABLED)

Outlast 2 (WORKS WITHOUT WATTMAN ENABLED)

BeamNG Drive (WORKS WITHOUT WATTMAN ENABLED)

Mirrors Edge Catalyst (WORKS WITHOUT WATTMAN ENABLED)

GTA V (WORKS WITHOUT WATTMAN ENABLED)

The Sims 3 (WORKS WITH WATTMAN ENABLED)

Battlefield 1, 3, 4 and Hardline (WORKS WITHOUT WATTMAN ENABLED)

Doom (WORKS WITH WATTMAN ENABLED)

Just Cause 3 (CRASHES AFTER MENU)

Quantum Break (CRASHES AFTER MENU)

 

UPDATE: I have installed AMD Software 17.5 and the problem persists, so far no aplication that relies on the GPU seems to work, Premiere Pro on the Mercury Plaback Engine works fine until I try to open a game and the Driver crashes so I get a white screen on the preview. Minecraft works fine even with graphics mod and big texture packs.

 

UPDATE 5-30-17: I have completly uninstalled every AMD driver in the computer and rolled back to 17.4.4, but this time I did not accept Wattman terms and conditions, when a game starts it plays ok and no problems appear, but Just Cause 3 and Quantum Break hace a GPU Driver not responding after going through the menus, also, performance is great in games that do work, no stutter or anything noticed. The AMD Radeon Settings app crashes randomly, but not during gaming, and the screen freezes for a few moments, audio continues normally but I get no message after the freeze, before I had the message displaying "AMD Wattman settings were set to default due to an unexpected system error".

 

UPDATE 14-7-19: After almost two years of having sporadic crashes I even changed the GPU to the NVidia GTX1070 and the PSU to a newer 750W 80+ Gold and even the Motherboard to an X470 only keeping the Ryzen 1700 and RAM. I still get the same crashes but are more uncommon, sometimes I can't even open games and other times I can play for hours after a restart. Sincerely I don't know what to do because I just don't want to keep spending money to have the same issue, the only thing left to change is the processor and RAM which I will replace with R7 3700X at launch. Premirere Pro still suffers constant crashes with CUDA On and graphic intense games seem to work for up to an hour then after a restart either refuse to run or work great for hours. Also any type of GPU stress test crashes, I sold my old RX480 mentioned in this thread to my best friend 18 months ago and had no issue whatsoever, the same goes for the old PSU and motherboard (sold to another friend) I suspect it might be a faulty processor or the RAM since I have a second Ryzen Build now that works great. Any ideas would be appreciated so that I can avoid to keep spending money on this PC to make it work properly.

 

 

PD: I know  the PSU is not the best but It ran a AMD 7950 Two-Crossfire without issues during the course of 3 years.

NOTE: The Graphics card is currently plugged in to 3 monitors and a TV.

 

Thanks for everybody and I hope you can help me since I built this PC only a Week ago and could not play anything ever since.

Outcomes