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Problem with Sapphire RX 580 8Gb

Question asked by joan_carrey on May 5, 2017
Latest reply on May 9, 2017 by joan_carrey



Made a clean installation of Windows 10 pro 64 bits (creators update) and at the time of installing the graphics card drivers (downloaded directly from AMD) the system fell frozen and no response, I have to restart the computer.

He did several tests:

• Changing the graphics card for a Nitro RX480 OC 8Gb Sapphire is the same.

• Changing the operating system of Windows 7 Pro 64 bits does not occur the problem with the latest version of the drivers.


Thank you.


  • AMD Graphics Card
    • Sapphire RX 580 8Gb
  • Desktop or Laptop System
    • Desktop
  • Operating System
    • Windows 10 64bit Pro (Creators Update)
  • Driver version installed
    • Crimson ReLive Edition 17.5.1
  • Display Devices
    • 2 xAsus MX279H 27" LED IPS by HDMI connection
  • Motherboard
    • Asus Z-97 ProP8P67 Deluxe (last update bios)
    • Intel i7-4790K
  • Power Supply Unit  Make, Model & Wattage
    • Thermaltake TPX-775M 775W
  • RAM
    • G.SKILL 2x8GB