3 Replies Latest reply on May 11, 2017 5:27 PM by ray_m

    FX-8350 random BSODs on Windows 10 under high usage

    vitallium

      Describe your system:

      • AMD Graphics Card?
        • No. I have Nvidia GTX 1060
      • Desktop or Laptop System
        • Desktop
      • Operating System
        • Windows 10 64bit. Version 1703 (OS Build 15063.250)
      • Driver version installed
        • Chipset drivers. Version 9.0.000.8
      • Display Devices
        • Philips BDM4065UC 3840x2160 @60Hz DisplayPort to DisplayPort (v.1.2)
      • Motherboard
        • Gigabyte Technology Co. Ltd. 990XA-UD3 (see BIOS version in attached file - detailed_specs.xml) BIOS has default settings. No overclocking settings.
      • CPU/APU
        • FX-8350
      • Power Supply Unit  Make, Model & Wattage
        • Corsair CX 600W Bronze
      • RAM
        • 32GB

       

      Describe your issue:

      The issue is pretty simple. Give the CPU stress that uses all cores with maximum load. For example, try to compile WebKit or Chromium. And soon you will receive BSOD.

      It doesn't happen all the time. It's sporadic. I could run 10 builds, and only 2 or 5 will happen in BSOD.

      It has been happening before Creators Update for Win10 and I still see it after. Righ now I can't use the produced crash dump because MS doesn't provide correct debugging symbols.

      But on earlier Windows version I was able to run basic analysis: WinDbg (command: analyze -v) prints that the problem is AuthenticAMD. If you need more info, just let me know.

       

      I already did:

      - memtest. I ran in for 24 hours. Nothing.

      - no overheating. All temperatures do not exceed 70-80C (even when all cores are used (maximum usage) for 10 minutes).

       

      Additional information:

      1) I don't experience BSODs in all other operations that don't use all cores on maximum (100%)

      2) This problem doesn't happen on Linux (kernel panic).

       

      Thanks!