AnsweredAssumed Answered

Black screen crash & buzzing audio

Question asked by squareunit on May 3, 2017
Latest reply on May 8, 2017 by squareunit



Since 6-8 months, I've been having black screen crashed with buzzing audio. Never during games, always during streaming or web browsing. It also crashes when I play around with the "video profiles"

in AMD catalyst.


I've already troubleshooted my problem a lot, which brings me to the last place where I could get some help, here.

I've already red and went through the : Troubleshooting Common AMD Graphics Driver Installation Problems page

and nothing new came up that I had not tried before.


Here are my specs :


GPU - PowerColor PCS+ Radeon R9 290 DirectX 11.2 AXR9 290 4GBD5-PPDHE 4GB 512-Bit GDDR5 PCI Express 3.0 HDCP

Computer - Homemade desktop

System - Windows 10 64bit

Drivers - 17.10.1731-170424a2-313603E-CrimsonReLive

Display Device - LG 32lb5600-UZ 1920 × 947 50-60Hz HDMI adapter into GPU

MoBo - ASRock H97 Pro4 ATX Motherboard - Socket LGA 1150 - Intel H97 Chipset - SATA 6Gb/s - 1 x PCIe 3.0 x16 - USB 3.0 - HDMI - D-Sub - DVI-D - ELNA Audio Caps - Intel Gigabit LAN (H97 Pro4)

CPU - Intel Core i5 i5-4460 Quad-core (4 Core) 3.20 GHz Processor

Power Supply Unit - EVGA SuperNOVA 650 G1 120-G1-0650-XR 80+ GOLD 650W Fully Modular

Ram - 8 GB


Lastly, here is the thread with my complete problem and troubleshooting from the start to here : Black screen crash with buzzing audio - Windows 10

Also, I finally managed, by luck, to generate a crash log file:


On Mon 5/1/2017 4:14:37 PM your computer crashed

crash dump file: C:\WINDOWS\memory.dmp

This was probably caused by the following module: Unknown (0xFFFFD908CC8A8800)

Bugcheck code: 0xEA (0xFFFFD908CC8A8800, 0x0, 0x0, 0x0)


Bug check description: This indicates that a thread in a device driver is endlessly spinning.

This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.

A third party driver was identified as the probable root cause of this system error.



Since everything is up to date, non corrupted and the crash log points toward drivers incompatibility, I'm currently trying to sort it out without causing more problem with my computer.


I'm currently trying to backpedal do an older driver package, but maybe you guys have a solution that I haven't tried yet to fix my problem.

If you have any help to offer it would be seriously appreciated, I'm going to soon throw my GPU of a bridge...