AnsweredAssumed Answered

Is my graphics card broken?

Question asked by farzan on May 3, 2017
Latest reply on May 6, 2017 by farzan

Hi please help me

I have a Lenovo laptop and AMD Radeon HD 8600/8700M hardware.

Here is my system info:

Sys INF.jpg

 

i updated my windows then after updating and restarting some of my laptop system files like explorer.exe had been broken and i did a system restore but that doesn't fixed that

after that my amd RADEON diplay driver wasn't in device manager then i checked show the hidden files in device manager and uninstalled my amd radeon it was with a warning sign there.

 

after that i tried to reinstall my amd drivers but it wasn't installed

 

then i reinstall my windows 8.1 to fix that.my explorer.exe fixed but my amd desplay driver is not fixed

 

then i tried everything i used DDU i went to device manager and scanned for hardware changes i tried to install many amd driver but not fixed.

really what is my problem????is my amd hardware broken????

 

Please help tnx

sorry for my bad english

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