1 Reply Latest reply on May 1, 2017 4:55 PM by benman2785

HELP TO FIX PROBLEM AMD R7 M370 LENOVO THINKPAD E560 I7-6500U WIN 10 PRO 64BIT

abutayeh May 1, 2017 9:51 AM

HI GUYS !

I have tow video cards in my laptop (intel / amd r7 m370)
why my amd r7 m370 does not support direct3D acceleration
but the intel card supports that.
is there problem in my video card or what !!

I have tried updating the video card but not fix

Re: HELP TO FIX PROBLEM AMD R7 M370 LENOVO THINKPAD E560 I7-6500U WIN 10 PRO 64BIT

benman2785 May 1, 2017 4:55 PM (in response to abutayeh)

download the right gpu driver from Lenovo Website
download latest DDU
run DDU as ADMIN - choose "Safe Mode" - it will reboot - check first button (clean & restart)
AFTER second restart - INSTALL gpu driver u downloaded from Lenovo website
reboot ur laptop - should work now
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