11 Replies Latest reply on Jun 2, 2017 10:22 AM by felipechalreo

    RX 460 display driver crashing

    felipechalreo

       

       

      capture20170430144653735.png

       

      To be honest,I'm not even looking for support anymore, I just gave up. I re-installed windows 10 twice, used tons of different drivers, I tried using -50 or +50 on MSI Afterburner or Wattman, I can't even remember what I didn't try.

      My specs are:

        Operating System

        Windows 10 Pro 64-bit

        CPU

        AMD Phenom II X4 945 52 °C

        Deneb 45nm Technology

      PSU

      Cooler Master Real Power M620

      RAM

      Corsair Dominator XMS3 DHX CM3X2G1600C9DHX  4,00GB Dual-Channel DDR3 @ 535MHz (7-7-7-20)

      Motherboard

        ECS-MCP61M (CPU 1) 30 °C

      Graphics

        BenQ G610HDA (1366x768@60Hz)

        SMB2230 (1920x1080@59Hz)

        2048MB ATI Radeon RX 460 Graphics (Gigabyte) 46 °C

      Storage

        931GB Seagate ST1000DM 003-1ER162 SCSI Disk Device (SATA) 35 °C

       

       

      I deeply regret having sold my other card.

        • Re: Is this normal, RX 460? I guess so...
          black_zion

          Display driver not responding is most often caused from either overheating or underpowering. Use AIDA64 and check your +12v voltage under load, if it's not at least 11.95v you have a problem. If your GPU is over 90°C then you have a problem.

           

          1 of 2 people found this helpful
          • Re: RX 460 display driver crashing
            amdmatt

            We have updated the title of this discussion with relevant details to better describe your issue.  This should encourage community participation in your discussion.

            • Re: RX 460 display driver crashing
              felipechalreo

              capture20170509215531935.pngcapture20170509215646566.pngcapture20170509215742547.pngcapture20170509215750382.pngcapture20170509215704380.png

               

               

              It's not solved, but you can file my case as "Sorry, there is something wrong with your crappy computer, the GFX card is not the issue."

                • Re: RX 460 display driver crashing
                  kingfish

                  You still haven't supplied what's asked for: Nobody's going to read thru that wall of caca.

                   

                  Providing the information below will get you a faster response from the community.

                   

                  Describe your system:

                  • AMD Graphics Card
                    • Make and model; e.g. AMD R9 290X
                  • Desktop or Laptop System
                    • If a laptop, make and model of the Laptop
                  • Operating System
                    • E.g. Windows 10 64bit
                  • Driver version installed
                    • E.g. Radeon Software Crimson Edition 15.12
                  • Display Devices
                    • Make and model, connection/adapter in use, resolution and refresh rate; e.g. Samsung UE32850R 3840x2160 @60Hz Active DP to HDMI adapter
                    • One line for each display device connected
                  • Motherboard
                    • Make and model; e.g. Asus P8P67 Deluxe
                  • CPU/APU
                    • Make and model number; e.g. FX 9590
                  • Power Supply Unit  Make, Model & Wattage
                    • E.g. Thermaltake TR2 700W Gold
                  • RAM
                    • Amount of memory installed; e.g. 16GB

                  Describe your issue:

                  • Provide a detailed description of the issue you are experiencing and the steps required to reproduce the issue.
                  • Details about applications/games affected (including version number)
                  • Graphical settings used in the application/game (resolution and 3D settings)
                  • If possible, include a screenshot or video link of the issue
                    • Re: RX 460 display driver crashing
                      felipechalreo

                      My specs are:

                        Operating System

                        Windows 10 Pro 64-bit

                        CPU

                        AMD Phenom II X4 945 52 °C

                        Deneb 45nm Technology

                      PSU

                      Cooler Master Real Power M620

                      RAM

                      Corsair Dominator XMS3 DHX CM3X2G1600C9DHX  4,00GB Dual-Channel DDR3 @ 535MHz (7-7-7-20)

                      Motherboard

                        ECS-MCP61M (CPU 1) 30 °C

                      Graphics

                        BenQ G610HDA (1366x768@60Hz)

                        SMB2230 (1920x1080@59Hz)

                        2048MB ATI Radeon RX 460 Graphics (Gigabyte) 46 °C

                      Storage

                        931GB Seagate ST1000DM 003-1ER162 SCSI Disk Device (SATA) 35 °C

                    • Re: RX 460 display driver crashing
                      black_zion

                       

                      I see a reading of 11.891v maximum when it is supposed to be 12.000v, that's a huge red flag that your power supply is undervolting, and that will cause crashes and BSODs easily, plus the possibility of component damage. So yes, the evidence suggests the GPU is not the issue, and there is something wrong with your computer.

                        • Re: RX 460 display driver crashing
                          felipechalreo

                          So basicly screw me

                            • Re: RX 460 display driver crashing
                              black_zion

                              Sometimes when it looks like a horse and sounds like a horse, it's really a zebra. It's a learning experience. When I had my...It was either my HD 2900Pro or HD 4850, I think it was my HD 2900Pro though, I had a ThermalTake 430w power supply, and one day I started getting random crashes and errors. I was about to RMA the card, going through the process with the rep, when I had ASUS AI Suite open monitoring the temperatures and noticed that +12v was reading as 11.9v, which was causing problems under gaming load.

                               

                              Later on I noticed that I started getting graphical artifacts like this and learned that faulty system RAM can also cause some weird effects, from BSODs to crazy game graphics.

                               

                        • Re: RX 460 display driver crashing
                          felipechalreo

                          After I've sold a kidney, I managed to buy a new MoBo Gigabyte GA-78LMT-USB3 6.0 which solved the problem. Not a single crash in 2 days.

                           

                          Thanks everyone and if you have an old mobo do not use this card without updating your system.