2 Replies Latest reply on Apr 29, 2017 8:16 AM by mav1980

    RX 580 Device Not Found in Hardware Manager w/ Recent Drivers Installed on Win 8.1

    kleston

      I just picked up this card today, and the cd that came with it has drivers where nothing is written in English.  I pulled up the driver page on the site, and see that the specific drivers for this card are only for Win 7/10 (why not 8/8.1 which are so very common?).  Instead I found this

       

      Radeon Software Crimson ReLive Edition 17.4.4 Release Notes

       

      After installing that, the issue persists.  Where are the compatible drivers for this card to work on a large percentage of systems?

        • Re: RX 580 Device Not Found in Hardware Manager w/ Recent Drivers Installed on Win 8.1
          kingfish

          There are no drivers for that series of cards and Win8.1.

          Radeon Product Compatibility
          Radeon Software Crimson ReLive Edition 17.4.4 is compatible with the following AMD Radeon products.

          Note that AMD Radeon™ R9 Fury, Radeon™ Pro Duo and Radeon™ RX 400 Series are only supported by Radeon Software Crimson ReLive Edition on Windows 7/8.1/10 64-bit. AMD Radeon™  RX 500 Series graphics are only supported by Radeon Software Crimson ReLive Edition on Windows 7/10 64-bit.

            • Re: RX 580 Device Not Found in Hardware Manager w/ Recent Drivers Installed on Win 8.1
              mav1980

              Thx for pointing to the obvious.

              The followup question would be how AMD can ignore about 10% of desktop gamers and not release drivers for the second newest os version more than a week after starting to sell the new generation of gpus.

              I used NVidia cards for a long time now and thought I'd give AMD a chance on my secondary rig because of the latest price policy of Nvidia. Guess what? Both rigs run on Windows 8.1. I didn't even think about checking for drivers before purchasing, because that would be something so basic that no company can ignore the last os versions, right?

              Well, seems like I learned something today. I'll wait till Monday for drivers and will return the card afterwards and switch back to NVidia. At least I don't have to wonder aout the samll marketshare of AMD GPUs any more...